Customer Sales Rep/BDC

Job Description

Job Description

Don Mealey Sport Subaru, now in our new state-of-the-art facility, is looking for an Automotive Sales Rep/BDC who will play an active role in the sales and BDC department.

At Don Mealey Sport Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Mealey Sport Subaru is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Responsibilities:

• Answer customer calls and establish a follow-up on sales appointments.
• Respond quickly to the internet, phone and live chat inquires using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilie CRM tracking system daily.

Qualifications:

• At least 1+ previous role based on customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor
• Positive and hardworking personality.
• Strong computer skills.
• Clean driving record and valid driver’s license.

Benefits:

• Medical, Dental, Vision
• Life Insurance
• 401K with company match
• Supplemental Insurance
• Paid Vacation
• Paid Training
• Company Holidays
• Saturday Lunches
• Employee discounts on Products and Services