Senior Data Analyst

Position Title: Senior Data Analyst

Reports to: Director, Data & Processes

Department: Administration

Location: Causeway Center

Classification: Mostly On-site

Core Hours: 8:00 AM - 4:00 PM

Status: Exempt

Range: $62,900 - $66,810

COMPANY OVERVIEW

Feeding Tampa Bay serves ten counties in West Central Florida, and we are a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners. But we know food alone won’t solve hunger – that’s why we’re redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners, and resources that nourish long-term stability. As a member of the Feeding America Network, we will work to dismantle barriers for individuals, families, and seniors across our area – because it’s possible.

Focused on uplifting our neighbors toward long-term sustainability, Feeding Tampa Bay nourishes human potential by providing access to food and then leveraging that access to connect those we serve with empowering resources.

At Feeding Tampa Bay, we are on a united path to transform our community. We thoughtfully drive change while embracing and celebrating our collective impact, as well as the impact of each individual. Through our Grow Code, we strive to honor all, conquer together, be imaginists, speak with truth, and stay rooted in the mission of Feeding Tampa Bay.

SUMMARY

The Senior Data Analyst is responsible for the overall management of FTB’s internal policies, procedures, and governance frameworks. This role ensures that the company operates ethically, legally, and efficiently by establishing, maintaining, and communicating clear guidelines. The Manager will drive the development, review, approval, dissemination, and enforcement of policies, while also contributing to the broader governance structure that ensures accountability, transparency, and effective decision-making across the organization.

DUTIES and RESPONSIBILITIES

Data & Analytics

• Data Collection & Management: Gather and compile data from various sources, including our inventory management systems, fundraising databases, and program performance metrics. Maintain data integrity and accuracy across all platforms.
• Data Analysis & Reporting: Perform in-depth analysis of datasets to identify trends, patterns, and areas for improvement.
• Develop and maintain dashboards, reports, and visualizations to present findings to stakeholders clearly and compellingly, in alignment with the organization’s strategic plan and business monitoring.
• Strategic Insights: Translate complex data into strategic recommendations to optimize food acquisition, distribution, and program effectiveness. Help us better understand the needs of our community and the impact of our work.
• Work closely with different departments, including operations, development, and programs, to understand their data needs and provide them with the necessary support.
• Identify opportunities to improve data collection methods, reporting processes, and the overall use of data within the organization.
• Contribute to the update and maintenance of data dictionaries, program inventory, and system inventory matrices.
• Communicate relevant data insights to FTB leadership to facilitate strategic and tactical decision-making.
• Work with the Data and Research Team to develop data assessment projects by identifying data sources, developing collection tools, and maintaining community needs and assets data.
• Simplify complex data into concise information and easily readable charts.
• Create and maintain performance dashboards
• Manage data requests from community partners, the organization, and Feeding America National Office.
• Provide technical assistance and support to FTB departments for collecting, analyzing, visualizing, and using relevant data for decision-making.

Policies & Governance

• Champion and support the development, implementation, and maintenance of a comprehensive data literacy and governance program.
• Monitor and maintain data quality while ensuring compliance with data privacy regulations and best practices.
• Adherence to and promotion of data governance policies and best practices.
• Support annual data literacy and governance training for all FTB employees.
• Support efforts to increase user adoption of new/enhanced technology.
• Support the development and implementation of an enhanced data/dashboard platform.
• Create and update user documentation/training materials as applicable.
• Work with external vendors and consultants to support integrations, troubleshoot issues, and optimize system performance.
• Foster a culture of data awareness and continuous improvement within the team and across the organization.
• Contribute to the development, implementation, and maintenance of a comprehensive policy, process, procedure, and control program.
• Monitor and maintain established processes and control procedures, standards, and guidelines.
• Lead initiatives focused on continuous improvement through collaboration with cross-functional teams.
• Guide to support process improvements, streamline workflows, and maximize system capabilities.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree or equivalent combination of education, training, and experience in process improvement methodologies.
• High level of self-motivation and attention to detail
• Strong analytical, problem-solving solving and organizational skills.
• Strong understanding of process mapping/workflow, procedure development and documentation, and process optimization methodologies.
• Well-developed skills related to program and project management.
• Proficiency in Tableau, Google Studio, Salesforce, NetSuite, or similar CRM software and databases.
• Ability to work both independently and collaboratively as needed.
• Excellent oral, written, and interpersonal communication skills, including a comfort level presenting in front of diverse audiences.
• Demonstrated ability to learn new technology solutions.
• Demonstrated ability to prioritize responsibilities, meet deadlines, and fulfill urgent requests as necessary.
• Commitment to understanding and supporting FTB’s mission and Grow Code.
• Proficiency in Microsoft Office and Google Suite applications.
• Willingness to work with marginalized populations.
• Willingness to work some weekends and/or adjust work schedule to meet deadlines