Collections Specialist
- Portfolio Management: Target 90-day+ delinquency across 100+ national accounts to drive immediate cash flow.
- Dispute Resolution: Investigate non-payment caused by pricing errors, freight chargebacks, and short-pays.
- C-Suite Negotiation: Engage customer CFOs to negotiate settlements and firm payment commitments.
- Risk Assessment: Monitor account behavior to recommend credit limits or "Credit Holds."
- Payment Processing: Post daily ACH, Wire, and Lockbox receipts with 100% accuracy in the ERP.
- Reconciliation: Match bank deposits against merchant statements (Maverick/Four Shift) to map fees correctly.
- Financial Oversight: Perform AR-to-GL reconciliations and provide documentation for corporate audits.
- Credit Memos: Process adjustments for billing errors to maintain a clean sub-ledger.
- Reporting: Use Advanced Excel (Pivots/VLOOKUPs) to forecast recovery and track delinquency trends.
- ERP Stewardship: Document all touchpoints in NetSuite and Salesforce for real-time visibility.
- Workflow Improvement: Identify bottlenecks to help IT automate dunning cycles and data flow.
shift: First
work hours: 8 AM - 4 PM
education: Bachelors Responsibilities The Senior AR & Collections Specialist is a forensic role focused on resolving a $1M+ commercial backlog . You will manage the Order-to-Cash cycle, focusing on aged receivables cleanup and strategic DSO reduction. Forensic Collections & Recovery
- Portfolio Management: Target 90-day+ delinquency across 100+ national accounts to drive immediate cash flow.
- Dispute Resolution: Investigate non-payment caused by pricing errors, freight chargebacks, and short-pays.
- C-Suite Negotiation: Engage customer CFOs to negotiate settlements and firm payment commitments.
- Risk Assessment: Monitor account behavior to recommend credit limits or "Credit Holds."
- Payment Processing: Post daily ACH, Wire, and Lockbox receipts with 100% accuracy in the ERP.
- Reconciliation: Match bank deposits against merchant statements (Maverick/Four Shift) to map fees correctly.
- Financial Oversight: Perform AR-to-GL reconciliations and provide documentation for corporate audits.
- Credit Memos: Process adjustments for billing errors to maintain a clean sub-ledger.
- Reporting: Use Advanced Excel (Pivots/VLOOKUPs) to forecast recovery and track delinquency trends.
- ERP Stewardship: Document all touchpoints in NetSuite and Salesforce for real-time visibility.
- Workflow Improvement: Identify bottlenecks to help IT automate dunning cycles and data flow.
- collections
- Years of experience: 3 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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