HUMAN SERVICES PROGRAM ANALYST

HUMAN SERVICES PROGRAM ANALYST - 64030726

Date: Jul 11, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No: 876096

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM ANALYST - 64030726

Pay Plan: Career Service

Position Number: 64030726

Salary: $40,780 - $45,000 Annually

Posting Closing Date: 07/31/2026

Total Compensation Estimator

HUMAN SERVICES PROGRAM ANALYST

OPEN COMPETITIVE

Your Specific Responsibilities:

This position is an Analyst within the Specialty Care Program, whose primary functions are to generate medical referrals for specialists in the Pinellas County Health and Health Care for the Homeless Plans.

Primary Duties: Referral Generation

• Evaluates services to achieve and maintain cost effectiveness, quality health care. Authorized to limit services based on medical necessity and procedural guidelines. Uses professional guidelines for Specialty Care. Develop procedures to evaluate medical necessity.
• Evaluates authorization requests for specialty care referrals in accordance to the established Specialty Care medical grid (Radiology, and other specialties)
• Verifies County eligibility.
• Generates authorization referrals for Specialty Care in accordance with established procedural guidelines in Athena EMR
• Generates 15 Referrals daily or meets center capacity demand.
• Generates letters as needed. Faxes referrals to medical providers as needed.
• Processes stat referrals as assigned.

Data Review

• Verify data requested from source documents is entered with a 95% accuracy rate.
• Assist the Business Operations Specialist in the development and implementation of guidelines to be used for consistent application of criteria.
• Liaisons with specialist providers requesting additional medical information as needed.

INDIRECT SERVICES AND OTHER DUTIES

• Backs up DOH pharmacy tech to provide pharmacy services to PCHP clients as assigned, to include overrides/prior authorizations or denials.
• Access pharmacy voicemails and phone calls from medical providers as needed.
• Use portal information center.
• Scans and imports medical records in accordance established standards.
• Participates in quality improvement activities, including chart review, in-service programs, and staff meetings.
• Faxes Referrals and medical records to providers.
• Submits employee activities report (EARS) in a timely manner.
• Enter services and process billing claims.

Required Knowledge, Skills, and Abilities:

• Knowledge of medical terminology.
• Knowledge of Pinellas County Health and Health Care for the Homeless Plans.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain working relationships with others.
• Ability to type and/or in a keyboard control data input device and utilize other office equipment.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to meet and maintain minimum production requirements for speed and accuracy.
• Ability to communicate effectively both written and verbal.
• Skills in Information Technology.

Qualifications:

Minimum:

3+ years’ Experience in a Health Care and / or a Clinical Setting

At least 1 years’ experience with Advanced skills in Information Technology

3+ years Knowledge and Understanding of Medical Terminology and standard abbreviations

Preferred:

Medical Licensure

Bachelor’s Degree

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Petersburg Health Department:

205 Dr MLK Jr St N, St. Petersburg FL 33701

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: ST PETERSBURG, FL, US, 33701

Nearest Major Market: Tampa