User Research & Experience Architect
Kforce has a client that is seeking a User Research & Experience Architect in Jupiter, FL. Summary: This role combines hands-on research, process improvement, and experience strategy to improve usability, adoption, and business outcomes. The individual will act as a liaison between business partners and Human IT teams, ensuring alignment between user needs, workflows, and digital solutions. Responsibilities:
- Plan and execute user research (interviews, workflow analysis, usability testing, surveys)
- Analyze qualitative and quantitative data to identify insights and improvement opportunities
- Create key deliverables (personas, journey maps, insight summaries, usability reports)
- Drive experience strategy and support application vision, workflows, and navigation
- Develop and maintain HCD process maps aligned to business goals
- Recommend process improvement to optimize workflows and UX outcomes
- Partner with business, design, and engineering teams to translate insights into action
- Act as a liaison to business partners and users, ensuring alignment and clear communication
- Validate solutions through usability testing and continuous feedback
- 7+ years in user research, UX, process improvement, or related field
- Strong qualitative and quantitative research skills
- Experience with enterprise tools and workflows
- Ability to translate insights into business and UX strategy
- Familiarity with Figma, Jira, and research tools
- Strong communication and stakeholder management skills
- Comfortable working independently in fast-paced environments
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