BUSINESS OPERATIONS MANAGER - FLORIDA STATE OFFICE

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results . By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice. You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

We are honored to offer behavioral healthcare services in Corrections

Perks of working in correctional healthcare:

• Opportunity to make a positive impact on a marginalized population
• Exposure to diverse patient demographics
• Focus on driving change, tracking progress, and improving care
• Development of skills in a unique healthcare setting

Business Operation Manager is responsible for:

• Provides administrative support to statewide corrections-based substance use treatment program.
• Compiling data, information, and generates reports from Electronic Health Record and other database systems to prepare various reports
• Monitoring all internal and external databases for completeness and accuracy
• Researches unusual data results or occurrences and prepares explanations or justifications
• Collaborate with leaders and admins across the state to resolve data discrepancies, enhance systems, and provide training.
• Tracks budget allocations and expenditures, collects and maintains office expenditure records and receipts
• Provide administrative assistance as needed to state leadership.
• Other duties as assigned

Job Requirements:

• High School Diploma with 10+ years of Office Management experience OR

• Associate or Bachelor degree with 5+ years of Office Management experience

• 2+ years of experience working heavily in MS Excel with Pivot Tables

• 2+ years of experience with database management and analytical skills generating and analyzing reports.

• 2+ years of project management skills.

• PMP and/or MBA Preferred

• Advanced communication skills to exchange information and interact with program staff, outside vendors and agencies
• Ability to prioritize and handle multiple tasks with minimum supervision
• This is a full-time position working in an office environment Monday – Friday 8am to 5pm
• Willingness to travel to correctional institutions (in state) as needed to help with administrative projects. (Gateway will cover all travel expenses)

Physical requirements:

• Ability to communicate with others in order to gather and exchange information.
• Ability to respond to telephone inquiries.
• Ability to continually proofread, check and verify data from printed form and/or computer monitor display.
• Ability to use a keyboard and video display terminal to enter, retrieve and/or audit information and data on a continual basis.
• Ability to pull, lift and transport files and documents to and from various locations within office or assigned location.

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF)

Flexibility and Time Off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here .