ADMINISTRATIVE SUPPORT ASSISTANT II
- Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily
- Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
- Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
- Open mail and assemble related material to facilitate reply by an administrator, school principal, supervisor, or designee.
- Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
- Maintain an alphabetical, numerical, or simple subject matter filing
- Receive and route telephone calls, answering routine questions Greet, assist and direct visitors as appropriate.
- Arrange, meetings, conferences and business travel for
- Maintain data, statistics and other forms of information, preparing reports, as
- Assist in maintaining efficient office operations by providing clerical relief, as required
- Interact effectively with the general public, staff members, students, teachers, parents, and administrators using tact and good
- Operate standard office equipment, as required by the job.
- Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
- Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
- Review current developments, literature and technical sources of information related to job
- Ensure adherence to safety rules and
- Follow federal and state laws, as well as School Board
- Perform other duties as assigned by the immediate supervisor, or designee.
- Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
- A minimum of one (1) year, within the last five (5) years, of clerical work experience.
- Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
- Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
- Effective verbal and written communication skills.
- Advanced organization skills and keen attentiveness to detail.
- Computer skills as required for the position.
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