Instructional Designer Trainer II (Tampa, FL)

Stellar MLS was named a 2022, 2023, 2024 and 2025 Top Workplace by Orlando Sentinel!

We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals!

Benefits - We offer a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.

This is a Hybrid role, must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida). The office is located in Altamonte Springs, FL.

What it is:

Trainer II Instructional Designer serves as both a trainer and instructional design professional. This role is responsible for designing, developing, and delivering high quality learning experiences that support Stellar MLS products, services, and strategic initiatives. The position blends instructor led training with instructional design and learning development practices to create engaging, effective, and scalable learning solutions across digital and live environments.

Reporting to the Senior Training Manager, this role collaborates with the Stellar MLS Training Team, internal staff and departments, subject matter experts, and vendor partners to translate real estate and product knowledge into impactful learning experiences, while representing Stellar MLS with professionalism and a strong commitment to the real estate community.

What youll do:

This is an salary, exempt, full-time role. Your essential duties and responsibilities will consist of:

• Design and develop instructional content using adult learning principles and instructional design best practices
• Create, edit and maintain course curriculum, course notes, storyboards, learning objectives, assessments, scripts, facilitator guides, and learner materials
• Develop interactive eLearning and blended learning solutions using Articulate Rise 360, and other softwares
• Produce, edit, and maintain instructional videos using Camtasia or similar video editing tools
• Evaluate and improve training content to increase effectiveness and learner engagement
• Partner with product teams and subject matter experts to align learning content with product releases and business goals
• Plan and implement multimedia learning initiatives within the LMS and Stellar University
• Facilitate virtual training and occasionally deliver in person training within the Stellar MLS coverage area
• Manage the classroom or virtual learning environment to ensure effective and professional learning experience
• Ensure consistent instructional quality and brand voice across all learning experiences
• Manage personal workload, timelines, and deliverables to meet quality and deadline expectations
• Other responsibilities as assigned.
• Some travel, after hours, and weekend hours may be required.
• Timely and regular attendance is an essential function of the position; being physically present in the work environment is an essential job function.
• Cross-training for other departmental functions is expected and required.
• Must be able to work in a remote work environment and able to report to the office in Altamonte Springs, FL and other locations for company events as needed (in the state of Florida).

Who we need:

To succeed in this role, the Trainer II (Instructional Designer) will need a particular skill set. For this position, those include:

Other Essential Skills

• Experience designing corporate training, eLearning, and blended learning programs
• Strong knowledge of adult learning theory and instructional design methodologies
• Hands-on experience using Articulate Rise 360 or similar tools
• Experience creating and editing instructional videos using Camtasia or similar tools
• Experience in creating course curriculum including course notes, trainer guides and slide decks
• Ability to translate complex concepts into clear, engaging, learner focused content
• Experience working within a Learning Management System
• Strong virtual and instructor-led facilitation skills
• Excellent verbal, written, and presentation skills
• Ability to manage classroom and virtual learning environments professionally
• Ability to field questions, guide discussions, and maintain learner engagement
• Must be able to follow company policies and procedures
• Strong organizational skills with the ability to manage multiple priorities independently
• Ability to create reports and statistics
• High attention to detail and quality standards
• Proficiency with Windows and Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Proficiency with Canva, Teams, Zoom, and related collaboration tools
• Ability to troubleshoot basic technology issues during training sessions
• Ability to adapt in a fast paced, changing environment
• Real estate or MLS experience preferred
• Spanish speaking a plus
• Able to maintain professionalism at all times in a fast-paced, changing environment
• Exceptional written and verbal communication, as well as listening and interpersonal communication skills.

Essential Physical Skills

• Acceptable vision and hearing (with or without correction)
• Bending on occasion and lifting up to approximately 30 pounds occasionally
• Standing and walking approximately 4-6 hours a day
• Talking and sitting for long periods of time, approximately 8-10 hours a day
• Writing and/or typing for long periods of time, approximately 8-10 hours a day

(Reasonable accommodations will be made for otherwise qualified individuals with a disability).

Education, Certifications, and Software Skills

• Bachelor's degree or equivalent experience
• 1 to 2 years in the Real Estate Industry or MLS (preferred)
• Training-related education or experience
• Proficient with Windows, Microsoft Office (Outlook, Work, Excel, PowerPoint, etc. ), Zoom and other related software

What you need to value:

The Trainer II (Instructional Designer) must embody these core competencies:

• Customer Focus Drive and ability to deliver exceptional service to customers and colleagues
• Personal Leadership Ability to engage and inspire others to collaboratively work towards common goals
• Information Seeking Ability to gather relevant information from a wide range of sources
• Initiative The drive to identify, create and act on opportunities
• Influencing Others Obtains commitment and support for ideas and plans

At Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each persons contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.

We are an Equal Opportunity Employer/Drug Free Workplace

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