Customer Service Specialist (Clearwater)

Customer Support Specialist (Healthcare – Office Environment)

Clearwater, FL (Onsite)

$22.00/HR

Full-Time | Monday–Friday | No Weekends | Normal Business Hours

Location: Clearwater, FL 33759

We are hiring a Customer Support Specialist to join a growing healthcare technology company focused on delivering an exceptional patient and customer experience.

This is a great opportunity to get your foot in the door with an organization that is expanding, offering long-term stability and opportunities for advancement.

What’s Great About This Opportunity

• Monday–Friday schedule with no weekends

• Consistent daytime hours

• Fun, team-oriented work environment

• Opportunity to grow within a rapidly expanding healthcare technology company

• Clear path for advancement based on performance

• Collaborative culture with strong internal support

• High-impact role supporting both patients and internal teams

What You’ll Do

• Serve as the primary point of contact for patients, clinics, and healthcare providers

• Handle product orders, service issues, and account inquiries

• Educate patients and customers on products, usage, and delivery timelines

• Support the sales team with order processing, tracking, and follow-up

• Manage inbound and outbound calls, emails, and messages with urgency and professionalism

• Resolve customer concerns while maintaining HIPAA compliance

• Document all interactions in CRM/EMR systems

• Partner with internal teams (sales, logistics, billing) to ensure a seamless experience

• Monitor open orders and backorders, ensuring timely follow-up and fulfillment

What We’re Looking For

• 2+ years of customer service or dispatching experience

• Experience handling high-volume calls, emails, and/or chats

• Strong communication and problem-solving skills

• Ability to multitask and stay organized in a fast-paced environment

• Experience with CRM or EMR systems preferred

• Bilingual Spanish is a plus, not required

Work Environment

• Office-based role

• Moderate noise (calls, meetings, computer audio)

• Extended time working at a computer

• Regular, reliable attendance required

If you’re looking for a role where you can grow, advance, and be part of a high-energy team, this is a great opportunity.

TempExperts is an equal opportunity employer.