EMR System Analyst I
- Competitive salary
- Full benefits: medical, dental, vision, life insurance, and retirement with match
- 5+ weeks PTO and employee wellness programs
- CEU support and tuition reimbursement
- Mission-first, people-centered culture committed to Full Life Care
- Provides subject matter expertise for the EHR in a customer focused mission driven manner.
- Conducts ongoing assessments of business process and structure to understand agency workflows, expectations and needs to support effective and efficient use of EHR
- Develops plans resulting in process and data flow charts and diagrams to support information system utilization and implementation.
- Identifies, defines and documents new functional requirements for clinical applications based on input from the field end users.
- Translate client requirements into highly specified documentation.
- Liaisons with Suncoast Solutions to share best practice, ongoing requirements, and specific needs of the application to support the delivery of patient care.
- Performs project management and implementation functions to support delivery of new technology and functionality to end users groups.
- Support the maintenance of the security components of the core clinical system for the purpose of of ensuring confidentiality and compliance with HIPAA regulations.
- Performs testing and quality assurance review of EHR software to ensure that functionality supports the business processes and regulations for Empath Health.
- Act as as a technical liaison with identified clinical application staff related to the implementation of new features and functionaltiy related to customer requirements within Empath Health
- Provides a back-up role for the Electronic Health Records Systems Analyst II
- Maintains patient and family confidentiality at all times.
- Ability to liaison across multiple departments within the agency creating a sense of confidence and and interdependence with technology and its alignment to vision and mission.
- Seizes every opportunity to interact with Programs, Center for Stewardship and Center for Learning to better understand their perspectives, expectations and concerns regarding the core clinical/financial application to best serve staff, patients and families.
- Promotes, articulates and models the vision, mission and values of the organization.
- Participates in the development of internal team to support core clinical/financial application success and integration within the organization.
- Maintains active involvement in organizational committees as appropriate.
- Assists agency leadership to develop and foster need to embrace technology.
- Develops materials regarding functionality of the application to provide a baseline tool to the Center for Learning to support development of end user training materials.
- Provide Second Level support to the Empath Health help desk in resolving clinical application Performance and User Issues, through interfacing with Help Desk Technicians, end users, and vendors.
- Collaborates with the clinical, financial, quality, medical record leadership and staff to ensure the EHR support for business process; security and integrity of the record; and identification of unmet needs by the application.
- Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
- Analytical thinker and problem solver
- Demonstrated ability to work independently and yet understand when collaboration with leadership is essential for success
- Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated customer orientation
- Demonstrated advanced computer skills
- Proficient in the use of Microsoft Suite
- Working knowledge of health care work flows and patient care
- Ability to work to deadlines and milestones with efficiency and flexibility
- One to Five years of experience in health care information systems analysis, utilization and implementation
- Broad based understanding of clinical operations and processes
- Understanding of HIPAA policies and directives
- Proficiency in clinical application documentation and reporting tools
- Knowledge of Medicare and Medicaid policies and directives
- Mission with Meaning: Join a team dedicated to life-changing care, delivered with dignity and empathy.
- Belonging & Connection: Work in a culture where every voice matters and collaboration drives success.
- Growth & Support: We invest in your development with resources, training, and career advancement opportunities.
- Diversity is Our Strength: We embrace and celebrate different perspectives, backgrounds, and experiences.
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