Field Service Technician
OWL Services is Hiring a Field Service Technician!
Location: Tampa, FL (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $23.00–$25.00/hour
Employment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer locations. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering dependable field service.
Technicians play a key role in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining high safety and service standards.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Diagnose equipment issues and implement effective solutions
- Service equipment including cash registers, coin changers, alarms, and POS systems
- Complete service requests and maintenance tasks in a timely and professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all company and customer safety protocols
- Participate in a 24/7 on-call rotation
- Travel overnight 30–40% for service, installations, and upgrades
- Maintain accurate documentation using company systems and mobile tools
Requirements
Must Have
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Good driving record
- Proficiency with computers and smartphones
Nice to Have
- Experience with POS systems (Verifone, NCR)
- Experience working with alarm systems
- Experience troubleshooting electro-mechanical equipment
- Ability to complete service requests professionally and efficiently
- Ability to review work orders, manuals, and technical drawings
- Experience using testing devices, hand tools, and power tools
- Willingness to support installations/upgrades in other regions
Benefits
- Paid Time Off
- 401(k) Retirement Plan
- Health Care
- Dental Insurance
- Vision Insurance
- Overtime Pay
- On-the-Job Training
- Per Diems
- Growth Opportunities
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