Cloud Operations Lead (Azure / M365)

Cloud Operations Lead (Azure / M365) (Onsite - Tampa, FL )

**This is a telecommute position. Candidates must reside in the United States to be considered. Candidates must reside within 20 miles of Tampa, FL.**

Job Title: Cloud Operations Lead (Azure / M365).
Compensation: $110,000 – $125,000 (DOE) per year.
Location: Tampa, FL – Onsite.
Work Environment: This position is on-site.

Why Choose Us?
Cosán Group is a rapidly growing healthcare technology company delivering chronic care management and connected health services through proprietary cloud applications. Our environment is fully cloud-based, built primarily on Microsoft Azure with Microsoft 365 for collaboration and identity. As we scale, we’re strengthening the performance, resilience, and security of our infrastructure to meet the demands of a highly regulated healthcare industry.

What We’re Looking For:

We are seeking a Cloud Operations Lead with deep Azure and Microsoft 365 expertise to optimize, monitor, and secure our enterprise cloud environment. This is a hands-on operational role focused on reliability, cost optimization, and compliance readiness, not a DevOps or development position. The Cloud Operations Lead will be responsible for managing and optimizing Cosán’s Azure and Microsoft 365 environments, ensuring the performance, security, and scalability of our infrastructure. This individual will oversee monitoring, backups, identity and access governance, and operational best practices across Azure services and M365 applications. The ideal candidate is highly organized, detail-oriented, and capable of bridging infrastructure, compliance, and engineering teams to ensure smooth day-to-day operations and long-term cloud maturity.

What You’ll Do:
Azure Cloud Administration

• Manage, monitor, and optimize all Azure resources and services, ensuring availability, security, and cost efficiency.
• Maintain and refine Azure Monitor, Application Insights, and Defender for Cloud dashboards and alerts.
• Oversee resource groups, virtual networking, identity, and permissions in line with Zero Trust principles.
• Manage backup, restore, and disaster recovery processes; ensure policy compliance with cyber-insurance requirements.
• Track and report Azure spending trends; recommend and implement cost optimization strategies.
• Coordinate with Engineering on performance bottlenecks, capacity planning, and infrastructure changes.

Microsoft 365 & Identity Management

• Administer Entra ID (Azure AD), Intune, Autopilot, and SharePoint Online.
• Oversee user lifecycle management, conditional access, and licensing across M365.
• Support endpoint compliance policies and integration with patching tools (Kaseya, Intune).
• Partner with Compliance to ensure proper audit logging, retention, and role-based access controls.

Monitoring, Resilience & Security

• Maintain environment observability through dashboards, alerts, and trend analysis.
• Manage SSL certificates, DNS, and firewall configurations.
• Evaluate EDR posture and partner with IT leadership on Defender for Endpoint adoption.
• Participate in semiannual Security Risk Assessments and remediation planning.

Governance & Compliance

• Partner with Compliance and IT to support HIPAA, SOC 2, and HITRUST obligations.
• Maintain accurate operational and security documentation.
• Develop and document environment runbooks, DR procedures, and escalation workflows.

Collaboration & Support

• Serve as the escalation point for complex cloud or M365 incidents.
• Work closely with Product Engineering on environment reliability and release readiness.
• Provide guidance and mentorship to junior team members on Azure and M365 operations.

Required Qualifications:

• 4–6 years of experience in Azure Cloud Administration or Cloud Operations roles.
• Expertise with Azure Monitor, Application Insights, Defender for Cloud, Entra ID, and M365 administration.
• Experience managing Intune, Autopilot, SharePoint Online, and conditional access policies.
• Strong grasp of Azure infrastructure, cost management, and backup/recovery operations.
• Familiarity with SQL Azure performance monitoring and coordination with data teams.
• Background working in regulated environments (HIPAA, SOC 2, HITRUST, PCI).
• Excellent troubleshooting, documentation, and cross-functional communication skills.
• Willingness to participate in an on-call rotation.

Preferred Qualifications:

• Experience with Power Automate, PowerShell Automation, and Auto Pilot.
• Experience supporting CI/CD or Azure DevOps pipelines.
• Azure or Microsoft certifications such as:
  • Azure Administrator Associate (AZ-104).
  • Azure Security Engineer Associate (AZ-500).
  • Microsoft 365 Administrator Expert (MS-102).
  • Security+ or HITRUST CCSFP.

Compensation & Benefits:

• Competitive salary: $110,000 – $125,000 per year, based on experience.
• Paid Time Off + Company Holidays.
• Medical, Dental, Vision Insurance.
• Complimentary Life Insurance.
• 401(k) Plan.
• Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
• Employee Assistance Program including mental health resources.
• Company-provided equipment (laptop, monitor, headset, etc.).

Work Environment & Requirements:

• Work Arrangement: Onsite
• Must reside in the United States
  • Location: Tampa, FL.
• High-speed internet and a private, dedicated workspace for remote workdays.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to occasionally lift or carry items up to 15 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you're a detail-driven data expert who’s ready to make an impact through technology and teamwork, we’d love to hear from you. Apply today!

Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.