Customer Service Representative - State Farm Agent Team Member

Ruzaan Ogra - State Farm Agent
Gainesville, FL

Job Description

Job Description

Benefits:

  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and has grown into a strong, close-knit team of 13. Before becoming a State Farm agent, I worked in banking and mortgages, bringing a strong financial background and customer-focused approach into the business.

I’m a graduate of the University of Florida, married with two children, and originally from India. I speak three languages and enjoy football and traveling, often taking international trips each year.

We are highly involved in the community through women’s leadership initiatives, Make-A-Wish, school board involvement, and projects like helping build a local school playground.

For our team, we offer PTO, health benefits, gym memberships, and a strong focus on personal and professional development, along with a commitment to work-life balance.

Our office culture is supportive, tenured, and team-oriented. We’re looking for someone who is coachable, driven, and motivated to succeed - someone who values teamwork and wants to grow as part of a collaborative, high-performing environment.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ruzaan Ogra - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Posted 2026-07-17

Recommended Jobs

General Manager, Digital Deposits

Axiom Bank
Maitland, FL

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board! We believe in t…

View Details
Posted 2026-07-17

Salaried Sales Position

Se Fl Insulation
West Palm Beach, FL

Job Description Job Description Pay: Base Salary $500/week, unlimited upside with commission and bonus structure Job description: Are you hungry to earn six figures? Do you thrive on face-t…

View Details
Posted 2026-07-17

Dermatologic Surgeon (Mohs)

Mayo Clinic
Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…

View Details
Posted 2026-05-15

Mechanical Engineer III - HVAC & Utilities

CRB
Jacksonville, FL

Job Description Job Description Company Description CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and …

View Details
Posted 2026-07-17

Retail Associate, SEAS - Nike Aventura (0-40 hours/week)

Nike
Aventura, FL

Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the futur…

View Details
Posted 2026-07-11

Guest Services Representative

Rick Hendrick Chevrolet Naples
Naples, FL

: Rick Hendrick Chevrolet Naples Location: 5665 North Airport Pulling Road, PO Box 110627, Naples, Florida 34109 Summary: Ensures friendly and receptive environment for guests and provides administ…

View Details
Posted 2026-07-09

Service Technician

Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL

Mullinax Ford of New Smyrna Beach is looking for an Automotive Service Technician to join our growing team! The right candidate will have a strong service technician background and desire to grow in t…

View Details
Posted 2025-10-21

RN | ER Float Pool (w/ Benefits)

Tallahassee Memorial
Tallahassee, FL

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destinatio…

View Details
Posted 2026-07-07

Senior Fire Alarm Systems Technician

Jacksonville, FL

Position Location: This role supports our Jacksonville, FL  branch location, which serves customers throughout the greater Jacksonville, FL  area. Here at Siemens, we take pride in enabling sust…

View Details
Posted 2026-06-25

Warehouse Shipper - 1st Shift

MyUS.com
Sarasota, FL

WAREHOUSE SHIPPER (PACKER) POSITION – EARN $18 per hour + Weekly bonus incentive pay  Are you a methodical organizer and enjoy working in a fast-paced environment? We’re looking for a Shipping As…

View Details
Posted 2026-07-06