Director of Operations, Middle Office

Job Details

JOB TITLE: Director of Operations, Middle Office
EMPLOYER: A-CAP Management LLC
DEPARTMENT: Asset Management
REPORTS TO: Director of Investment Reporting
LOCATION: Onsite in Miami, FL (Brickell)

About the Company

The A-CAP ( group consists of five life insurance/reinsurance companies/captives, an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs, CMBS, ABS and collateralized lending, direct real estate lending, private credit, and equity for both internal and external clients. A-CAP’s management team and operational professionals have diverse experience and proven success across the insurance, reinsurance, and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million, annually. A-CAP’s offices are in New York, Salt Lake City, and Miami.

A-CAP Management “ACM” is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21, ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance company’s financial position and support their long-term stability and growth through:

• Maintaining credit quality and matching asset liability profiles
• Strengthening the insurance company balance sheet
• Maintaining or improving return on capital
• Supporting long term stability and growth with acute sensitivity to insurance regulatory, accounting, and capital issues
• Spreading cost-of-team across other similarly situated insurance companies

About the Role

ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm’s investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset.

What You Will Do

• Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems
• Lead and manage position and cash reconciliation processes
• Develop and maintain data integrity controls and exception management frameworks
• Manage trade catch-up workflows for historical booking accuracy
• Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems
• Identify and drive operational efficiency initiatives and lead system enhancements

What You Will Need

• Strong academic performance with 5+ years of experience in fixed income operations.
• Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation
• Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows
• Advanced Excel skills; experience working with large data sets and producing analytical reports
• Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders
• Strong leadership and problem-solving skills; ability to drive initiatives independently
• Demonstrated ability to build scalable processes in a high-growth or complex environment

Benefits

• Competitive compensation programs
• Employer-sponsored medical, dental, and vision insurance
• Paid Life & AD&D Insurance (for employees and families)
• Paid Disability Insurance (STD + LTD)
• Paid Parental Leave
• Paid Vacation and Sick Leave
• Paid Holidays
• Voluntary Supplemental Insurance
• Safe Harbor 401(k) plan with employer match
• And other benefits and perks!

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department. US work authorization is required.

EEO Statement

A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact [email protected] and we will make every effort to respond to your request within 48 business hours to work towards a positive solution.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.