Principal Strategic Partner Manager

Role Description

Principal Strategic Partner Managers own and grow Citrix’s most critical partner relationships and serve as the business lead for a small portfolio of top‑tier strategic partners. This role is accountable for defining and executing joint business plans and go‑to‑market (GTM) priorities, ensuring that customer adoption is driven through these key partners, and delivering measurable business outcomes aligned to Citrix’s growth priorities. They act as the main liaison between Citrix and strategic partners, overseeing long-term strategy, annual plans, and cross-functional efforts for shared success.

Key Responsibilities

• Own the end‑to‑end business performance of assigned strategic partners, including revenue growth, pipeline quality, and GTM execution.

• Define, execute, and remain accountable for joint annual operating plans (AOP) and long‑term partner strategies, including investment priorities, growth motions, and success metrics.

• Ensure Citrix strategic priorities, product direction, and GTM motions are embedded into partner business plans and translated into executable sales plays.

• Orchestrate partner enablement, technical readiness, and operational alignment in collaboration with enablement, customer success, and support teams to achieve measurable business outcomes.

• Serve as the senior executive interface between strategic partners and Citrix leadership, leading executive engagement, alignment, and issue resolution.

• Partner closely with global partner programs, distribution, and internal business units to improve partner experience, operational efficiency, and scale.

• Collaborate with GTM leadership to define joint account strategies, identify priority opportunities, and execute coordinated engagement plans.

• Provide actionable partner and field feedback to influence program design, GTM strategy, and operating‑model improvements.

Candidate Requirements

• Education: Bachelor’s degree or equivalent practical experience.

• Experience: At least 8 years of proven success in partner management, go-to-market (GTM) leadership, or business development roles.

• Industry Knowledge: Familiarity with the global IT software industry, demonstrating an understanding of competitive landscapes and market dynamics.

• Joint Initiatives: Experience in developing and executing joint GTM strategies and co-marketing efforts in collaboration with partners.

• Strategic Engagement: Experience building strategy plans and engaging with key partners.

• Collaboration: Proven ability to influence and work collaboratively across cross-functional teams, including sales, product, and marketing.

• Communication: Exceptional communication skills and executive presence, with a demonstrated ability to engage and influence senior internal and external stakeholders.

• Leadership: Demonstrated capability to lead cross-functional initiatives and drive execution without formal authority.

• Adaptability: Comfortable operating in fast-paced, ambiguous environments while maintaining a strong focus on achieving measurable outcomes.

Travel

• Willingness to travel as required to support partner and business priorities.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $180,510-$270,764 CA generally ranges: $188,358-$282,536 All other locations fall under our General State range: $156,965-$235,447 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.