Customer Service Representative
Job Description
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Comprehensive paid training to set you up for success
- Monthly performance bonuses
- Full benefits package including health, dental, and vision coverage
- Balanced 5-day work week
- Exclusive discounts on vehicles, services, and parts
- Exciting opportunities for career advancement within our expanding organization
- Experience a dynamic work environment with a leadership team that truly cares about your growth
- Handle a high volume of inbound customer inquiries via phone, email, text, and chat
- Respond promptly to all inbound lead requests
- Act as a bridge between customers and our buying team
- Support in generating reports and maintaining logs
- Proactively identify opportunities to deliver exceptional customer experiences
- Previous call center experience is advantageous
- Flexibility to work weekends
- Excellent phone, organizational, written, and oral skills
- Ability to instantly build rapport with clients with a friendly but professional demeanor
- Positive Attitude
- Good verbal and written communication skills
- Self-motivation and self-sufficient
- 8 hour shift
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