Repair Administrator

Job Description

Job Description

Description:

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400 and A-330 aircraft to accomplish its missions.

Job Title : Repair Administrator

Location : Orlando, FL

Department : Purchasing

Reports To : SR Manager of Heavy Maintenance and Repair

FLSA Status : Non-Exempt

Essential Functions :

• Repair Order Management : Initiate, track, and manage all open repair orders. Maintain accurate status updates and coordinate with vendors to ensure timely completion and return of repaired components.
• Vendor Sourcing and Negotiation : Identify, evaluate, and select qualified repair vendors. Negotiate pricing and terms to support operational goals and budget requirements while ensuring compliance with regulatory and quality standards.
• Warranty and Cost Recovery : Prepare and process warranty claims and reimbursement requests. Analyze repair shop reports and component tear-down data to validate warranty eligibility and maximize cost recovery.
• Supplier Performance Monitoring : Support the implementation and oversight of supplier performance metrics. Work with repair vendors to develop improvement plans and ensure alignment with company service level expectations.
• Inventory and Procurement Support : Procure replacement parts for components deemed Beyond Economical Repair (BER) to maintain operational inventory levels. Ensure continuity of supply to prevent maintenance delays.
• Supply Chain Process Improvement : Collaborate with Material Planning, Materials, and Quality teams to streamline repair and logistics processes. Recommend and implement improvements to enhance efficiency and reduce turnaround time.
• Reliability Data Analysis : Collect and analyze component reliability data to identify trends and recurring issues. Provide reports to support proactive maintenance strategies and reduce repeat failures.
• Internal Coordination : Serve as the primary liaison between Maintenance, Supply Chain, and external vendors. Coordinate repair logistics and support as needed.
• Compliance and Documentation : Ensure all repair transactions and warranty activities are accurately documented. Maintain records (Repair Orders) in compliance with internal procedures and regulatory requirements.
• Multi-Tasking and Prioritization : Effectively manage competing priorities in a fast-paced environment, ensuring all assigned tasks are completed with attention to detail and within required timeframes.
• Additional Duties : Perform other related responsibilities as assigned to support departmental and organizational goals.

Qualifications and Experience :

• Bachelor’s degree in business or related technical field; a combination of relevant education and experience is considered in place of degree.
• 1+ years of experience in either aviation, procurement, repair, or warranty experience required.
• 1+ years of experience with data analysis tools (i.e., MS Office, Alteryx, MS Access, SAP Business Objects, Crystal Reports, or equivalent) required.
• 1+ years of experience with Repair Order life cycle preferred
• Good time management, customer service, communication, and organization skills
• Detail Oriented
• Must be an appropriate organizational fit for the National culture, that is, exhibit the National Airlines values of Safety, Caring, and Integrity.

Knowledge, Skills, and Abilities :

• Strong analytical skills
• Strong negotiation and problem-solving skills
• Self-initiative and the ability to work independently with will supervision.
• Excellent written and verbal communication skills
• Ability to handle time-sensitive and multi-faceted projects.
• Excellent computer skills; proficiency in MS Office Suite
• Excellent leadership skills
• Must be a good team player with meticulous attention to detail.
• Demonstrated ability to read & understand illustrated parts catalogs (IPC).

Hours and Location :

• Hours, we are a 24/7 operation so flexibility to work nights/afternoons/weekends.
• Location, Orlando, FL Corporate Office. This is not a remote position.

Physical Demands :

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer.
• Ability to sit at a computer terminal for an extended period.
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting up to 10 pounds.

Work Environment :

• Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights).
• Ability to work in a confined office or open cubicle environment

The work physical demands and environmental characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The duties listed above are intended only as illustrations of various types of work that may be performed.? The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development.? We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities.? We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.