(On Call) Exhibitor Services Representative

: Job ID 33845

Location

Convention Ctr Event Oper

Full/Part Time Part-Time Regular/Temporary Temporary

Overview

At Orange County Government, Florida we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that positively impact Central Florida and help shape the future of our community.

The Orange County Convention Center is seeking to hire an On Call Exhibitor Services Representative. This is a temporary role that is responsible for accurately processing all service orders assigned for Convention Center events. The selected candidate will have extensive public contact and must possess good communication skills, be customer oriented, have a strong attention to detail, and be able to perform multiple tasks.

Representative Duties

• Inputs and processes service orders for Convention Center events.
• Assists Exhibitor Services Representatives with Exhibitor communication via telephone, e-mail, fax and chat.
• Provides show site support and works service desk during events, move in/out.
• Inputs and processes show site orders and assists exhibitors.
• Provides assistance to exhibitors, clients or other customers before, during and after events.
• Assists with onsite Mobile Connect service for exhibitors
• Meets the Center of Hospitality (CoH) standards.
• Performs other related duties as assigned.
• Must be able to work irregular hours according to show activity including nights, weekends and holidays.
• Other duties as assigned. Hours will vary depending on show schedule

Minimum Qualifications

High School graduate or equivalent

Preferences

(1) or more years experience with administrative, fiscal, sales or customer service activities.

Experience in the hospitality industry, with related telemarketing or customer service experience.

Excellent communication skills, attention to detail and be able to perform multiple tasks.

Exemplarily customer service and be able to perform with limited supervision.

Knowledge of Microsoft Office products.

Ability to learn Event Business Management Software (EBMS).

Notes

Please fill out the application in its entirety. Applications that show no employment history, no employment dates, leave number of hours worked per week blank, show duties left blank, or state "see attached resume" will be considered incomplete and will not be reviewed. Selected candidates must successful complete a background check, drug screen, and physical.

Application Deadline

Posting Opens: 1/17/24

Posting Closes: 1/31/24

• Posting subject to close without prior notification

Salary

$15.30 per hour

Address

Orange County Convention Center - 9800 International Drive, Orlando, FL 32819

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the close date of the posting. Please submit a cover letter and copies of documents, not originals, to Orange County Human Resources Division, PO Box 1393, Orlando, FL 32801-1393 or fax to (407) 836-0098 (only Veterans' Preference documentation will be accepted by fax). Your cover letter should include the position posting number you are applying for, the title of the position and the last 4 digits of your social security number.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.