Medical Spa Receptionist

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About us:

Focus Aesthetics was developed by renowned surgeons who have built practices by focusing on the most advanced technology that offers the best results. At Focus Aesthetics' private medical spa, you'll receive the latest technology and the safest, most effective results. Our premier treatment center offers a wide range of laser services, advanced pain-relievers, medical-grade products, and more.

Benefits:

After successful completion of a 90-day probationary period, Full Time employees will be eligible for the following benefits:

• Paid Time Off & Paid Holidays
• Medical, Dental & Vision
• STD & LTD
• 401k & Profit Sharing (After 1 year)

Job Summary:

The Medical Spa Receptionist acts as the first point of contact for our guests where they set the tone for their spa experience. They perform the necessary administrative responsibilities needed to create a smooth check in/out experience for patients. The Medical Spa Receptionist will also assist in creating advertising content and posting on the company's social media.

Hours: Tu-Fr (32 hours)

Requirements:

• Greeting patients professionally both in person and over the phone
• Perform all check in/check out tasks
• Answer phones in an efficient and professional manner
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Cancel, reschedule and handle no-show appointments
• Notifying providers of patient arrivals
• Providing information about our spa, services, treatments and products
• Collect and apply payments.
• Preparing patients for treatments
• Maintain a neat, clean working area
• Maintain working knowledge of office equipment
• Use Excellent customer service in all interactions with patients, visitors and staff
• Participates in professional development
• Assist Spa Manager in creating advertising content and posting on the company's social media platforms
• Comply with HIPPA confidentiality standards when accessing or communicating patient information
• Other duties as assigned

Education and Experience:

• High School Diploma or equivalent, required
• Social Media experience, preferred
• Spa receptionist experience preferred

Physical Requirements:

• Prolonged periods of sitting at a desk, working on a computer
• Repetitive hand movements (specifically keyboarding and writing)

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Commute:

• Neptune Beach, FL 32266 (Required)

Ability to Relocate:

• Neptune Beach, FL 32266: Relocate before starting work (Required)

Work Location: In person