VIE, Business Analyst - LATAM
Position
Position Overview
As a Business Analyst, you will support the LATAM region by delivering data-driven insights to enhance retail performance and operational excellence. You will work closely with Retail, Merchandising, Supply Chain, and Store Planning teams to consolidate and analyze data, enabling informed decision-making and supporting strategic initiatives across the region.
Key Accountabilities:
Retail Performance & Business Insights
- Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.
- Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.
- Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.
- Partner with Client Development Manager on CRM analytics.
- Provide actionable recommendations to improve store performance and client experience.
- Support training initiatives by identifying performance gaps and areas for development.
Operational Analysis & Retail Excellence
- Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.
- Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.
- Analyze stock performance and support decision-making on allocation, replenishment, and organization.
- Identify inefficiencies and propose data-driven action plans to improve operational performance. Track and evaluate retail excellence standards and customer experience indicators.
Cross-Functional Reporting & Projects
- Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.
- Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.
- Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.
- Assist in the rollout of tools and systems, including coordination with IT and end-user support. Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.
Required Qualifications:
- Strong analytical skills with the ability to interpret data and generate insights.
- Advanced Excel skills; knowledge of BI tools (Power BI, Tableau) is a plus.
- Proactive and solution-oriented mindset with strong problem-solving abilities.
- Ability to work cross-functionally and manage multiple stakeholders.
- Strong communication skills with the ability to present data clearly. Agile, adaptable, and comfortable in a fast-paced environment.
Preferred Qualifications:
- Previous experience in retail, business analysis, or consulting.
- Exposure to luxury, fashion, or consumer goods industries.
- Understanding of retail operations and client experience.
- Interest in LATAM markets and multicultural environments.
- Spanish and Portuguese language are a plus.
TIFFANY & CO.
MAISON
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
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