Vice President of Operations
About AppJaxx
AppJaxx is a rapidly growing marketing agency that helps marketing agencies, franchisors, business brokers, and B2B service providers scale through LinkedIn lead generation, appointment-setting systems, and automated CRM processes. Our focus is on combining data, technology, and strategy to create predictable growth for our clients.
As we continue to expand, we’re looking for a Vice President of Operations to lead our operational strategy, strengthen internal systems, and drive company-wide efficiency and performance.
Position Overview
The Vice President of Operations will oversee daily operations, optimize processes, and ensure seamless collaboration across departments. This person will play a key role in scaling our infrastructure, managing resources effectively, and maintaining operational excellence as we grow.
The ideal candidate is a strategic thinker with a builder’s mindset—someone who can translate big-picture goals into streamlined systems and measurable results.
Key Responsibilities
- Oversee and continuously improve operational processes to ensure smooth execution across all departments.
- Build and implement scalable systems and workflows that support growth and maintain high service standards.
- Collaborate closely with Sales, Marketing, and Client Delivery teams to align goals and optimize performance.
- Develop and monitor key metrics around productivity, client satisfaction, and delivery timelines.
- Establish and maintain clear SOPs to ensure consistency and accountability throughout the organization.
- Manage resource allocation, hiring, and training to support operational growth and efficiency.
- Partner with leadership to set strategic priorities, streamline operations, and support revenue goals.
- Foster a culture of communication, ownership, and continuous improvement across the company.
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