ServiceNow Integration Developer
Job Responsibilities:
- Design, develop, and support integrations using ServiceNow IntegrationHub, MID Server, and Scripted REST/SOAP APIs.
- Build and maintain reliable data flows between ServiceNow and third-party systems (Jira, SAP, cloud, and custom apps).
- Collaborate with business analysts, architects, and vendors to deliver high-quality integration solutions.
- Ensure integrations meet security, performance, and scalability standards.
- Troubleshoot, monitor, and optimize existing integrations.
- Document integration designs, configurations, and operational procedures.
- Support ITSM/ITIL processes such as Incident, Change, Problem, and CMDB.
Skills:
- JavaScript skills, including Glide APIs and server-side scripting.
- IntegrationHub, MID Server, REST, SOAP, OData, GraphQL, and JDBC.
- Data formats: JSON, XML, CSV, YAML.
- OAuth 2.0, SAML, Basic Auth, Mutual TLS.
- Relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
- ITSM/ITIL frameworks.
- CI/CD tools (Git, Jenkins, Azure DevOps) and Agile methodologies.
Education/Experience:
- Bachelor's.
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