Customer Care Representative

Hales Ac
Tampa, FL



Benefits:


  • Bonus based on performance

  • Competitive salary

  • Dental insurance

  • Employee discounts

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development


Are you a customer relations powerhouse with a passion for sales and a drive to earn big ? If you thrive in a fast-paced, results-driven environment where your skills directly impact your paycheck , we want you on our team!

Right Away Home Services (RAHS) is growing, and we need high-energy, goal-crushing individuals to help us book more calls, sell more services, and create unforgettable customer experiences.


Who We Are

Right Away Home Services, parent company of Hales AC , is a leader in HVAC and home comfort solutions across Florida. We pride ourselves on speed, reliability, and customer-first service —and we need top-tier talent to help us exceed expectations every day.


The Role: Client Care Team Member


Location: Tampa, FL (near Tampa Airport)
Compensation: Starting at $18/hour , with top performers earning $30+/hour through commissions & spiffs.
Schedule: Flexible shifts, including rotating weekends/on-call opportunities for additional earnings.


Your Mission:


Convert inbound calls into booked appointments using our proven scripts —but with passion, energy, and a sales-driven mindset.
Make outbound sales calls to past customers and leads, promoting specials, memberships, and premium services.
Upsell and cross-sell —educate customers on the benefits of HVAC upgrades, maintenance plans, and air quality solutions.
Hit & exceed sales targets —the more you sell, the more you earn.


Who We’re Looking For:

✔️ Sales-savvy communicators who can turn every conversation into an opportunity.
✔️ Energetic & outgoing personalities who love talking to people and building rapport.
✔️ Driven individuals motivated by performance-based rewards —you get out what you put in!
✔️ Confident problem-solvers who think fast and handle objections with ease.
✔️ Team players who thrive in a competitive, high-energy environment.


Why Join Us?


Uncapped earning potential —your effort = your paycheck!
Exciting commission & spiff opportunities —we reward those who deliver results.
Career growth & development —top performers can move up quickly.
Comprehensive benefits package —health insurance, PTO, and more.
Fun, team-oriented culture —we celebrate wins, big and small!


Ready to Make an Impact?

If you’re looking for a fast-paced, high-reward career in customer care and sales , this is the opportunity you’ve been waiting for!

Apply today and join Right Away Home Services—where your hustle turns into high earnings!


Compensation: $18.00 - $25.00 per hour



About Us

If you’re looking for a fulfilling career in heating and cooling services in St. Pete, Hales AC is the place for you. Since 1986, we’ve been "The Cool Choice," offering exceptional HVAC services and creating a dynamic work environment for our team members.

Who We Are

Hales AC is dedicated to providing the highest level of reliable service for our customers’ comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements.

We are more than just a service provider; we are a community. Hales AC actively participates in Lennox’s Feel the Love campaign and supports the Special Olympics, reflecting our commitment to making a positive impact.

Why Work With Us

At Hales AC, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction.

What We Offer

  • Career Growth: We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within.
  • Ongoing Training: All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology.
  • Community Involvement: Be part of a team that values community service and makes a difference through initiatives like Lennox’s Feel the Love campaign and supporting the Special Olympics.
  • Supportive Environment: Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive.
  • Innovative Products: As a Lennox Premier Dealer, you’ll work with high-tech and innovative products, offering cutting-edge solutions to our customers.

Join Our Team

We’re growing and looking for dedicated professionals committed to delivering the best service. If you’re passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Hales AC is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.

Posted 2025-09-22

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