REVENUE PROGRAM ADMINISTRATOR I - SES - 73006098

Requisition No: 860386 

Agency: Department of Revenue

Working Title: REVENUE PROGRAM ADMINISTRATOR I - SES - 73006098

 Pay Plan: SES

Position Number: 73006098 

Salary: $65,270.28 - $134,665.56 / annually 

Posting Closing Date: 09/22/2025 

Total Compensation Estimator

Florida Department of Revenue

Child Support Program

Revenue Program Administrator I - SES

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training , tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

This position in the Department of Revenue’s Child Support Program Customer Service Process. It directly manages a team of 3 operational staff and is an excellent fit for self-motivated critical thinkers. If you enjoy working with teams, data, and problem-solving, this may be the position for you. Your duties would include:

• Assisting team members and management with identifying areas in need of improvement, identifying root causes of performance issues, developing performance improvement plans and implementing those plans.
• Leading the development of operational plans in support of the Program’s strategic initiatives, strategic projects, and process projects.
• Initiating, developing, and implementing projects with the potential for program wide impact.
• Coordinating projects with operational processes, support processes, region team members and external partners.
• Developing and implementing procedures, work instructions and training for operations.
• Reviewing and analyzing activities to ensure operational actions are performed correctly and operational procedures are effective.
• Performing workflow analyses to identify and implement changes leading to improved business process efficiency.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Two years of experience communicating verbally and in writing with internal and external partners.
• Two years of experience facilitating meetings and/or work groups.
• Minimum two years’ experience leading teams and coordinating projects with deadlines.*
• Minimum two years’ experience making recommendations for process improvements.

SUBSTITUTIONS:

• *A degree or education in project management or organizational leadership may substitute on a year for year basis for the required experience.

PREFERENCES:

• Five years of experience working in the Child Support Program.
• Minimum two years’ experience analyzing performance measures, process functions, and operational plans.
• Minimum two years’ experience monitoring data and workflows.
• Minimum two years’ experience providing guidance and direction on procedures.
• Minimum two years’ experience teaching, instructing or coaching others.

SPECIAL NOTES:

• This position is not eligible for telework.

SALARY: $65,270.28 - $134,665.56

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Carey Abney, (850) 617-8215, [email protected]

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at .

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.