Receivables Collection Specialist

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

We are seeking a detail-oriented and driven Receivables Collections Specialist to join our finance team on a fixed-term basis for 6 to 9 months . You will be responsible for managing and collecting outstanding accounts receivable. You'll work cross-functionally to minimize overdue balances while maintaining strong, professional communication with our customers.

Key Responsibilities:

• Contact customers via phone, email, and written correspondence regarding overdue invoices
• Review and act on accounts receivable aging reports and prioritize collection efforts accordingly
• Maintain accurate records of collection activity and customer communications
• Collaborate with Sales, Customer Service, and internal teams to resolve payment issues
• Process incoming credit card payments
• Support teammates with investigations and resolving billing discrepancies
• Ensure compliance with company policies and applicable legal standards

Education & Qualifications:

• High school diploma required
• Minimum 2 years of experience in accounts receivable collections
• Bilingual (English/Spanish) is a plus

Knowledge, Skills & Abilities:

• Proven success in collections or similar role
• Familiarity with billing systems and collection strategies
• Proficient in Microsoft Office and database systems
• Goal-oriented with a calm and persistent approach
• Strong communication skills across multiple channels

Benefits:

401(k) with Employer Match

• Medical/Dental/Vision/ GAP insurance
• Basic Life and AD&D
• Short / Long Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Flexible Spending & Health Savings Account
• Paid Time Off
• 10 Paid Holidays

An offer of employment is contingent on the successful passing of a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.