PRODUCTION SUPERVISOR
- Supervise and coordinate daily operations of receiving, washing, drying, folding, and distributing linens
- Ensure adherence to production schedules and quality control standards
- Communicate performance expectations and operational goals clearly to team members
- Monitor individual and team performance, provide coaching and feedback
- Monitor key metrics such as PPOH, quality, and labor efficiency, and report performance data
- Identify and support continuous improvement projects using Lean or Six Sigma tools
- Promote and enforce a culture of safety, cleanliness, and accountability
- Assist in hiring, training, evaluations, and, when necessary, disciplinary actions
- Submit shift reports, KPIs, attendance, and safety incidents accurately and on time
- Collaborate with Maintenance and Management teams to resolve production issues quickly
- Lead by example and foster a team-oriented work environment
- Help resolve employee issues, customer escalations, and equipment downtime alongside supervisors
- Ensure plant compliance with OSHA, safety standards, and company policies
- Proven experience in management, supervisory or team lead role (any industry)
- Experience in high-volume operations with time-sensitive output in manufacturing, logistics, laundry, or warehouse settings
- Proficient in MS Office (Excel, Word, Outlook); experience with WMS or production tracking systems a plus
- Strong verbal and written communication skills
- Ability to lead teams, communicate clearly, and resolve conflicts in a fast-paced setting
- Ability to multitask and manage priorities in a high-volume setting
- Strong organizational and problem-solving skills
- Bilingual English/Spanish preferred
- Familiarity with Lean, Six Sigma, or other process improvement methodologies
- Familiarity with safety protocols and key performance metrics (KPIs)
- Flexible availability (including weekends and holidays)
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