Events Sales Manager

The Brand

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.

Position Summary

The Events Sales Manager is responsible for coordinating and overseeing events hosted at the restaurant and off-site, including private dining, corporate functions, social events, and other special occasions. This role requires a detail-oriented professional with exceptional communication and hospitality skills and the ability to create memorable experiences for guests.

Role Responsibilities

Sales & Client Engagement

• Serve as a brand ambassador, representing the restaurant with professionalism in all client, corporate, and community interactions.
• Generate new business through targeted outreach, networking, and relationship development within the local market.
• Meet with prospective clients to introduce the restaurant’s private dining, catering, and event capabilities.

Event Consultation & Design

• Consult with clients to define event goals, guest counts, budgets, menus, beverage selections, and special requests.
• Develop customized event proposals reflecting the restaurant’s culinary identity, wine program, and service standards.
• Provide informed recommendations on menu composition, wine pairings, and event enhancements, considering seasonality and dietary needs.
• Conduct site visits to confirm event details and secure bookings.

Pre-Event Planning & Coordination

• Manage all pre-event communication, contracts, and confirmations with accuracy and professionalism.
• Plan event logistics including room layouts, seating plans, timelines, and audio/visual requirements.
• Coordinate with approved vendors and client partners to ensure alignment with restaurant standards.
• Prepare and distribute concise event briefs for FOH, BOH, and management teams.
• Collaborate closely with culinary, beverage, and FOH leadership to ensure event readiness and staffing alignment.

On-Site Event Management

• Lead all aspects of on-site event execution, including setup, guest arrival, service flow, and breakdown.
• Serve as the primary point of contact for clients during events, resolving issues promptly and professionally.
• Manage event pacing, service timing, and transitions to deliver a seamless guest experience.
• Direct FOH and BOH teams during service, maintaining fine-dining standards of hospitality, presentation, and execution.
• Maintain an active floor presence, anticipating needs and addressing issues in real time.

Team Leadership & Development

• Supervise and support event and service staff, reinforcing expectations and service standards.
• Provide real-time coaching during events and contribute to post-event reviews to drive performance improvement.

Post-Event Follow-Up & Process Improvement

• Conduct post-event client follow-up to express appreciation and gather feedback.
• Share insights with restaurant leadership to refine event execution, service flow, and internal processes.

Reservations & Administrative Oversight

• Complete required administrative documentation and reporting related to events and reservations.
• Any other tasks as assigned by immediate supervisor.

Knowledge, Experience and Skills

• 2+ years of experience in event planning, preferably in a fine dining or high-end hospitality setting.
• Bachelor’s degree in hospitality management, Event Planning, or a related field preferred.
• Proficient in event management platforms such as Tripleseat or comparable systems.
• Comfortable with POS systems, reservation software (OpenTable, SevenRooms, etc.), and Microsoft Office Suite.
• Proven experience managing private dining, corporate events, and other special functions.
• Capable of handling multiple events simultaneously while remaining on schedule and within budget.
• Quick to address and resolve issues calmly and efficiently.
• Ability to remain composed and effective in high-pressure situations.
• Committed to creating memorable experiences for guests.
• Ability to communicate effectively and eloquently, both verbal and written, in English. Bi/Multilingual a plus.
• Ability to work in a dynamic environment.
• Ability to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Must be passionate, entrepreneurial, and dedicated to success. 

Physical Requirements

• Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 15 lbs. at times.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Climbing steps regularly. 
• Prolonged periods standing or sitting at a desk and working on a computer and assist with setup and breakdown of events.

Compensation

• The salary range for this position is between $70,000-$85,000 per annum plus commissions.
• The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment experience, job-related knowledge, qualifications and skills, etc.

Estiatorio Milos is an Equal Opportunity Employer.