BDC Call Center Agent

Mercedes-Benz of Palm Beach
West Palm Beach, FL

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits

  • $16 base per hour, plus bonus!
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete outbound phone calls as assigned by the BDC Manager
  • Answer inbound phone calls
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
  • 5-day work week, only one Saturday every three weeks!
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver’s license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country’s success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Posted 2025-10-21

Recommended Jobs

Busser

Applebee's
Gainesville, FL

Get paid DAILY!  We’ve partnered with Rain to offer you the ability to get 50% of your pay within hours of your shift every day! Neighborhood Restaurant Partners (NRP) is the fourth largest franchise…

View Details
Posted 2025-10-16

Loan Analyst

Yale Advisors
Miami, FL

Yale Realty & Capital Advisors is a boutique Commercial Real Estate Firm that specializes in the brokerage and financing of MHC’s, RVP’s, Multifamily, and Self-Storage throughout the U.S. We are seek…

View Details
Posted 2026-02-13

Bar Manager, Barto - Beach House Fort Lauderdale, A Hilton Resort

Hilton
Fort Lauderdale, FL

We’re hiring a Manager for Barto, our stylish lobby bar featuring handcrafted cocktails and Latin-Caribbean–inspired small plates. Located in the heart of Beach House Fort Lauderdale, a Hilton Res…

View Details
Posted 2026-02-05

Sales Representative (Remote and No Experience Needed)

Stratford Davis Staffing LLC
Bradenton, FL

PLEASE NO INTERNATIONAL CANDIDATES AT THIS TIME. WE WILL NOT SPONSOR VISA (H1-2-2b) Stratford Davis Staffing is proud to bring this opportunity to the Sales community.  From Our Partner: Our c…

View Details
Posted 2026-02-14

Accounts Receivable Supervisor

External
Miami, FL

The AR Supervisor is responsible for leading and optimizing the firm’s Accounts Receivable function across two primary workstreams: (1) Collections (2) Line-Item Payment Application.    This ro…

View Details
Posted 2026-02-22

Experienced Server

Gator's Dockside
Deltona, FL

You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you en…

View Details
Posted 2026-02-27

Project Engineer

Welbro Building Corporation
Orlando, FL

Project Engineer WELBRO Building Corporation has a great opportunity for a Project Engineer in Central Florida for our hospitality, education, industrial, or special services division. The candidate …

View Details
Posted 2026-02-06

Overnight Closer

Planet Fitness
Riverview, FL

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitn…

View Details
Posted 2026-01-08

Staff Accountant

Christ Fellowship
Palm Beach Gardens, FL

JOB SUMMARY: We are seeking a skilled and experienced Staff Accountant to join our finance team. This role supports the Finance Department by preparing monthly journal entries, reconciling balan…

View Details
Posted 2026-02-28

Pharmacist

Gainesville, FL

Pharmacist – Home Infusion Specialist Salary: $100,000 – $130,000 + Performance Bonus Location: Gainesville, FL (Onsite) Status: Full-Time or Part-Time  POSITION OVERVIEW Our client i…

View Details
Posted 2026-01-29