Director, Product Management, Utility Services

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Product Strategy & Roadmap

• Define and execute the global product strategy and multi-year roadmap, including new product development, value improvements, introductions, and phase-outs.
• Develop business cases for product positioning, pricing, and value propositions to guide development and marketing.
• Collaborate with Vertical Marketing to create regional launch plans and content that enable sales and thought leadership.
• Lead the XPD process, ensuring customer and market needs are reflected in product requirements and business cases.
• Conduct market research, Voice of Customer (VOC) activities, and competitive analysis to inform product decisions.

Sales & Profitability

• Own global product sales and margin plans; monitor performance and implement corrective actions when needed.
• Provide strategic pricing guidelines across markets.
• Identify opportunities to maximize profitability through value engineering and portfolio optimization.

Lifecycle Management

• Manage products from launch through end-of-life, ensuring competitiveness in cost, features, and pricing.
• Drive product launches in collaboration with Marketing, Sales, and Operations, ensuring timely execution and resource alignment.
• Monitor industry trends and competitor offerings to inform lifecycle decisions.

Branding & Thought Leadership

• Ensure product offerings align with brand values.
• Develop and validate compelling value propositions through research and VOC.
• Contribute to thought leadership through content creation (e.g., white papers) and participation in industry events.

Leadership & Team Development

• Foster an inclusive, high-performance culture focused on quality, continuous improvement, and employee development.
• Build and develop a strong team through effective hiring, coaching, and succession planning.
• Promote health, safety, and customer-centric behaviors across the organization.

High-Impact Behaviors

• Strategic Decision-Making: Assess complex situations and make decisions aligned with organizational goals.
• Effective Communication: Communicate vision and expectations clearly; actively listen and encourage input.
• Team Development: Mentor and create opportunities for professional growth, fostering a culture of continuous learning.

Key Relationships

Collaborate with internal teams (Operations, R&D, Marketing, Finance, Legal, Sales) and external stakeholders (consultants, contractors, distributors, end users).

Qualifications

• Bachelor’s degree in Civil, Environmental, Mechanical, Electrical, or Chemical Engineering or MBA (or equivalent).
• 5–10 years of product management experience in industrial equipment; pump industry experience preferred.
• Proven ability to manage portfolios of $50M+.
• Strong analytical, communication, and project management skills.
• Ability to influence cross-functional teams without formal authority.
• Fluent in English; additional languages a plus.
• Willingness to travel internationally and domestically (up to 50%).

Preferred Qualifications

• Green Belt Certification

Compensation & Benefits

The estimated salary range for this position is $150,000 to $180,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join Us

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff…
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff…

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation