221122.Resource Systems Manager

Under the general direction of the Senior Manager of Terminal Operations, the Resource Systems Manager serves as a key technical expert at Tampa International Airport and is responsible for coordinating airline gate planning and parking arrangements to optimize airport operations. This role involves collaborating closely with airlines, airport staff, and various stakeholders to ensure efficient gate assignments and parking strategies that align with operational needs and passenger flow. In addition, the Resource Systems Manager provides technical advice and project management for the preparation of ongoing and upcoming projects, ensuring that all developments are integrated into airport operations effectively. This position is critical in maintaining the seamless operation of the airport, enhancing the overall travel experience for passengers, and fostering collaboration between airlines, ground operations, and airport leadership to support the airport's strategic growth initiatives

This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations. Requires availability for emergency call-in.

SUPERVISES OTHERS: NO

COMPENSATION: $100,000 Annually

FLSA STATUS: EXEMPT

ESSENTIAL FUNCTIONS

• Serves as a key technical expert at Tampa International Airport, responsible for coordinating airline gate planning and parking arrangements to optimize airport operations.
• Collaborates closely with airlines, airport staff, and various stakeholders to ensure efficient gate assignments and parking strategies that align with operational needs and passenger flow.
• Provides technical advice and project management for the preparation of ongoing and upcoming projects, ensuring that all developments are effectively integrated into airport operations.
• A critical aspect of this position includes coordinating construction activities within the airport environment. The Resource Systems Manager is responsible for approving Maintenance Construction Notifications (MCNs) and ensuring that all construction activities are well-coordinated to minimize disruptions to airport operations. This involves reviewing construction plans, assessing potential impacts, and collaborating with contractors and airport teams to develop strategies that maintain safety and efficiency throughout the construction process.
• Review flight schedules to identify potential conflicts and work proactively to identify options to minimize impacts on the airlines. This includes assessing gate utilization trends, evaluating capacity, and considering the relocation of flights when necessary to optimize operations.
• Acts as a liaison between various departments such as Real Estate, IT, and Air Service Development, facilitating communication and collaboration to address operational challenges and support strategic initiatives.
• Acts as the Airport Duty Manager (ADM) in the absence of the ADM on duty or at the direction of Operations leadership.
• Regular and reliable attendance is required as an essential function of the position.

This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.

COMPETENCIES

• Accountability: Taking responsibility for one's actions and decisions; Admitting mistakes and learning from them; Assuming responsibility for dealing with problems, crises, or issues.
• Influence Others: Influences others to be excited and committed to furthering the organization's objectives; Ability to gain other's support for ideas, proposals, and solutions.
• Critical thinking: Able to analyze a situation from different points of view; consider current and future impacts of decisions; objectively evaluate an issue to form a decision.
• Teamwork: The ability to function effectively within a team, contributing positively to collaborative efforts and achieving shared goals by demonstrating communication, collaboration, active listening, conflict resolution, and adaptability to different perspectives while respecting the roles and contributions of others. At times takes the lead and positively influences others.

REQUIRED FOR ALL HCAA JOBS

• In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.
• Complies with all HCAA Policies, Procedures, and Standards.

• Bachelor's Degree in Airport Operations, Business Administration, Project Management, or a related field.
• Five (5) years of progressive experience in airport operations, construction, and/or airport common use systems experience at a medium to large airport or similar experience
• Or an equivalent combination of training and experience.
• Must possess a valid Florida Driver's License.

PREFERRED QUALIFICATIONS

• Prior experience as an Airport Operations Manager or Specialist
• Proficient in Airport / Airline Resource Management Systems and Gate allocation software.

KNOWLEDGE, SKILLS, AND ABILITIES

• Possess a deep understanding of airport operations.
• Ability to establish and maintain effective working relationships with others within and outside the Authority.

• Ability to handle restricted, sensitive, and confidential information.

• Ability to provide outstanding customer service, serve the public, and represent the Authority with courtesy and professionalism.
• Ability to motivate others through relationships, expectations, and approach; completes work objectives, gains others' support for ideas, proposals, projects, and solutions.
• Ability to effectively implement and maintain technological solutions for business objectives and operations, generate information, communicate, problem-solve, and make decisions.
• Ability to competently determine processes to achieve project strategy; verifies project efficiency and collaboration to ensure timely completion.
• Ability to translate business requirements, objectives, and strategies, analyze and define problems, advance alternative solutions, identify optimal solutions, listen, and clarify information.
• Ability to review a situation or factor and collaboratively generate alternative solutions. Relatively readily adapts behavior or new work methods to evolving and unexpected situations and obstacles.
• Ability to communicate clearly, interpret, establish, and clarify ideas and expectations, engage others, collaborate with stakeholders, and effectively exchange information verbally, digitally, and in written format, facilitates, and persuades.

PHYSICAL ABILITIES

· Standing, walking & sitting up to 6 hours per day

· Occasional lifting up to 50 Ibs

· Occasional bending/stooping, pushing, pulling, dragging & reaching overhead

· Occasional use of car/light truck

The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.

The Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision to grant reasonable accommodation requests will be made case-by-case.