Site Supervisor (Mailroom)

Job Responsibilities:

• If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus environment site. - Responsible for effective implementation and management of Service Excellence. - Functions as a document specialist or other operations worker. - Handles formal contact with the customer on a daily basis in Managed Services (MS). - Provides training on workflow and machine operations when necessary. - Ensures payroll accuracy by overseeing and correcting all time clock punches. - Achieves shift profitability in cost of goods by effectively supervising the shift in the use of company materials and supplies. - Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. - Meets quality and deadline standards by the effective use of job scheduling practices. - Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. - Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. - Ensures all direct reports execute objectives using a developmental plan/ninety (90) day plan and regular performance reviews, posting productivity, quality and deadline results. - Maintains positive internal working relationships with all department employees by communicating in a professional manner. - Completes site reports and other paperwork on time and accurately. - Completes month-end management report in the absence of Site Manager. - Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statements. - Responsible for managing P&L.

Skills:

• Requires experience in delivering classroom and/or informal training sessions. Requires experience in operation of the most advanced machines, performing complex jobs. Requires experience in setting goals by defining and prioritizing specific, realistic objectives. Good organizational skills. Ability to effectively set goals, lead and train employees. Good technical skills and ability to use complex machinery. Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.

Education/Experience:

• High school or GED is required.