MAIL CENTER CLERK

:

Requisition No: 815821

Agency: Department of Transportation

Working Title: MAIL CENTER CLERK - 55006207

Position Number: 55006207

Salary: $33,622.44 - $43,511.40

Posting Closing Date: 11/06/2025

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

MAIL CENTER CLERK

305 / Facilities Management

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Jennifer Bell

CONTACT PHONE NUMBER: (850) 330-1569

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• Generous vacation and sick leave
• 10 paid holidays a year

• Career advancement opportunities
• Tuition waiver for public college courses
• Training opportunities
• Flexible work schedules and telework (for designated positions)
• Employee Assistance Program (EAP)

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!

For additional benefit information available to State of Florida employees, go to

SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.

POSITION DESCRIPTION: Ensures incoming mail and outgoing mail, packages, courier deliveries and other special items are received, sorted, distributed, and delivered to the correct addressee in an accurate and timely manner. Processes mail/package items utilizing the most efficient means that meets the needs of the customer. Tracks and ensures timely delivery of all time-sensitive and certified/registered mail/packages. Updates and maintains all required Mail Room logs and databases. Responds to inquiries regarding damaged and/or missing mail or packages. Appropriately resolves issues relating to illegible or unknown addressees on incoming/outgoing mail, packages, or other items.

Assists Wireless Communications Coordinator with ordering and tracking cell phones, smartphones, and needed supplies and equipment. Assists with repairs and/or replacement of damaged equipment. Coordinates with OIT for the preparation of smartphones and tablets. Assists with temporary dispersion of emergency phones during storms. Assists with processing of monthly phone invoices.

Maintains Mail Room equipment and supplies as needed or required, including accurately reading, monitoring, and keeping records for postage meter readings, postage equipment fund balances and taking appropriate action necessary to ensure adequate postage is available to process all outgoing mail at all times.

Remains current on United States Postal regulations and assists employees with proper mail or shipping procedures. Serves as liaison with all mail and shipping companies to ensure accurate and efficient services for the Department.

Assists with a variety of receptionist duties to include assisting visitors coming to or calling Department of Transportation (DOT) facilities, while also controlling access into DOT buildings as a security measure. Duties include greeting visitors, issuing visitor badges, and allowing access into facilities according to established security guidelines. Directs visitors to meeting locations within DOT facilities or contacts meeting organizers to escort attendees to meetings within secured areas of the facility. Maintains accurate visitor logs and inventories of visitor badges.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office and mailroom practices and procedures. Knowledge of current postal and courier service procedures and regulations. Skilled in the use of personal computers, electronic mail, word processing and spreadsheets. Ability to operate various office equipment and mail room equipment. Ability to understand, interpret and follow procedures. Ability to complete forms legibly and accurately. Ability to review data for accuracy and completeness and to sort and organize data alphabetically, numerically and/or categorically. Ability to communicate effectively both verbally and in writing, to comprehend and follow instructions either verbal or written. Ability to plan, organize, conduct work activities with minimal supervision, perform and complete work in a timely, efficient, effective and professional manner, independently and as part of a team. Ability to establish and maintain effective working relationships.

MINIMUM QUALIFICATIONS: A high school diploma or equivalent and two years of clerical work experience. One year of higher education with cumulative 30 semester hours or 45 quarter hours may substitute for the required work experience. Ability to lift 50 pounds.

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.