Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Registered Nurse 6N PCU Observation - Lee Memorial Hospital
Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901 Department: Progressive Care Unit B Work Type: Full Time Shift: Shift 3/7:00:00 PM to 7:30:00 AM Minimum to Midpoint Pay Rate:…
Transfer Center Transport RN
Location: Lee Health -2776 Cleveland AveFort Myers FL 33901 Department: Transfer Center Work Type: Full Time Shift: Shift 1/1:00:00 PM to 1:00:00 AM Minimum to Midpoint Pay Rate: $33.3…
Associate Product Manager
About Betr Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world’s first real money gaming super app. The company’s first product, Betr Picks, launched in September 2023 and quic…
Receptionist
Confidential outpatient clinic is hiring a dependable Medical Receptionist to manage phones, scheduling, patient registration, payments, and insurance verification. Great benefits, stable team enviro…
Wanted: Sales Beast
**You must be based in Florida for this position** Wanted: Sales Gladiator Who Has The Courage To Earn $200,000 Per Year Dear Sales Warlord, If you’ve been searching through countless lifeless…
Cook / Kitchen Team
Get paid DAILY! We’ve partnered with Rain to offer you the ability to get 50% of your pay within hours of your shift every day! Neighborhood Restaurant Partners (NRP) is the fourth largest franchise…
Journeyman - Mechanical
GEMCO Constructors, LLC , headquartered in Indianapolis, IN, is a mechanical, electrical, plumbing, building automation systems and service contractor providing comprehensive design and build soluti…
Guest Experience Manager
We are looking for a Guest Experience Manager to be an energetic and service-minded individual who can drive excellent and memorable guest experiences through professional and authentic communication…
Operations Associate
Sephora is seeking an Operations Associate in Wesley Chapel to support store operations, including inventory management and visual merchandising. This part-time position requires 1-2 years of relevant…
OTR CDL A - Dry Van Drivers
CDL A OTR Dry Van Drivers – $1,600–$2,600/Week. Denver Cargo Inc. is hiring experienced CDL A OTR Dry Van drivers! Enjoy steady freight, top pay, and late-model trucks with a company that values …