Development, Communications and Strategic Partnerships Manager

• Prepare, manage, and implement the agency’s comprehensive fundraising, marketing, and public relations plans in collaboration with the board of directors, staff, alumni, and community volunteers.
• Develop and maintain a compelling case for support; create and update fundraising collateral materials.
• Plan, coordinate, and oversee an integrated annual giving program, including signature events (e.g., A Night of Hope ), direct mail appeals, online fundraising campaigns, and the Friends of 2-1-1 initiative.
• Cultivate, steward, and expand strategic partnerships with local universities, hospitals, and other key institutions to strengthen 211 Big Bend’s role as a vital community resource.
• Proactively build relationships across Franklin, Gadsden, Jefferson, Liberty, Madison, Taylor, and Wakulla counties to increase regional awareness, partnership opportunities, and community support.
• Provide staff support with the board’s Fundraising and Advocacy Committee, and other event-related or fundraising committees; attend board meetings as needed.
• Assist with the development and oversight of fundraising and marketing budgets.
• Recruit, train, and manage volunteers and interns to support fundraising, marketing, and public relations activities.
• Maintain and grow relationships with current agency partners while actively seeking new partnership opportunities.
• Provide administrative and operational support to the business office as needed.
• Adhere to the Code of Ethics for fundraising professionals and champion the Donor Bill of Rights (Association of Fundraising Professionals – AFP).

Requirements

• Fundraising Expertise: Experience developing and executing comprehensive fundraising strategies (annual giving, events, mail/email campaigns, donor cultivation).
• Marketing & PR Knowledge: Skilled in strategic marketing, brand positioning, public relations, and digital communications.
• Event Planning: Ability to plan and manage signature fundraising events (like "A Night of Hope").
• Partnership Development: Proven track record in cultivating institutional partnerships (e.g., with universities, hospitals).
• Outreach: Experience working in community engagement,
• Budgeting: Ability to create, manage, and monitor fundraising and marketing budgets.
• Communications Tools: Proficient in using CRM systems, email marketing tools, social media platforms, Canva/Adobe, Microsoft Office, etc.
• Board Collaboration: Comfortable working with nonprofit boards and committees on fundraising and strategy.
• Fundraising Ethics: Familiarity with AFP’s Code of Ethics and Donor Bill of Rights.

Soft Skills:

• Strategic Thinker: Able to see the big picture while managing tactical details.
• Relationship Builder: Naturally warm, engaging, and skilled at building trust with stakeholders and donors.
• Collaborative: Comfortable working across teams, departments, and with external partners.
• Creative Communicator: Strong storytelling and message development abilities to inspire giving and support.
• Adaptable & Resourceful: Flexible in a dynamic nonprofit environment, especially when resources are limited.
• Mission-Driven: Deep belief in 211 Big Bend’s mission and passion for helping people in crisis.
• Organized & Detail-Oriented: Manages multiple priorities and deadlines with precision.
• Empathetic Leader: Approaches work with compassion, emotional intelligence, and a community-centered lens.
• Proactive Problem Solver: Takes initiative to improve systems and find creative solutions to challenges.
• Ethical & Trustworthy: Committed to donor confidentiality and upholding professional standards.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• CHP Employer or Blue Cross 100% paid for employees
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources