Impact Windows Project & Service Coordinator

Job Description

Job Description

Company: Florida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing.

Are you experienced in coordinating window and door service projects and enjoy working in a fast-paced environment? Join one of Florida's fastest-growing home improvement companies specializing in premium impact windows, doors, and roofing.

We are seeking an experienced Service Coordinator who understands the window and door industry and can effectively manage service requests, scheduling, parts ordering, and communication between homeowners, technicians, and suppliers.

Position: Impact Windows Project & Service Coordinator

Responsibilities

• Communicate with homeowners regarding service-related issues and warranty requests
• Schedule service appointments and coordinate technician routes
• Order and track service parts and materials
• Coordinate with manufacturers and vendors regarding product availability and delivery schedules
• Monitor order status and follow up on ETAs
• Maintain accurate service records and documentation
• Communicate updates to homeowners, technicians, and management
• Assist with service-related administrative tasks and project coordination

Qualifications

• Previous Service Coordinator experience in the home improvement industry required
• Experience with impact windows and doors preferred
• Familiarity with manufacturers such as CGI, PGT, WinDoor, CWS, ESW, and similar product lines
• Knowledge of window and door components, hardware, and replacement parts
• Strong communication, organization, and follow-up skills
• Ability to manage multiple projects and deadlines simultaneously
• Detail-oriented with excellent problem-solving abilities
• Proficient with scheduling systems, email, and basic computer software

What We Offer

• Competitive compensation
• Stable, growing company
• Team-oriented work environment
• Career advancement opportunities
• Long-term growth potential

Why Join Us?

We are committed to providing homeowners with exceptional products and service. As our company continues to grow, we are looking for dedicated professionals who want to grow their careers with us and become an important part of our team.