Program Assistant

Job Description

Job Description

Program Assistant

Pay: $17.00 + Benefits + PTO

Chrysalis Health is a leading behavioral healthcare provider with 25+ years of experience serving children, families, and communities. We are committed to compassionate, innovative care and to supporting our employees with meaningful work, professional growth, and work-life balance.

We are currently seeking a Program Assistant to support our Community Action Team (CAT) . This role is ideal for someone who is highly organized, service-oriented, and passionate about making a difference in mental and behavioral health services.

Our Mission

To ensure our clients achieve optimal levels of well-being through compassionate, innovative, and effective behavioral and mental health services.

About the Role: Program Assistant – CAT Team

As a CAT Program Assistant , you will play a critical role in the day-to-day non-clinical operations of the program. You’ll serve as a key point of contact for youth, families, staff, and community partners while supporting administrative, reporting, and coordination functions that keep the program running smoothly.

What We Offer – Competitive Benefits & Growth

• Paid Time Off (PTO)

• Health insurance with employer contribution

• Dental, vision, legal, and pet insurance

• Life insurance and voluntary GAP coverage

• 401(k) with employer match

• Clear pathways for professional growth, including advancement into clinical or program leadership roles

Key Responsibilities

Administrative & Program Support

• Order and manage office supplies, equipment, cell phones, furniture, and repairs

• Record program admissions and discharges per agency procedures

• Complete and submit monthly reports as requested

Charting, Data & Compliance

• Set up and maintain participant charts in accordance with CAT contracts and regulatory standards

• Monitor clinical charts for compliance and accuracy

• Provide guidance and in-service training to staff on documentation requirements

• Manage databases and coordinate with IT and software vendors

• Maintain and update program policies and procedures manuals

Front Office & Communication

• Greet visitors and manage front-desk operations

• Answer and triage phone calls with professionalism and compassion

• Coordinate communication between families, youth, staff, and community agencies

• Assist families and partners with questions, referrals, and urgent needs

• Determine when and how quickly to escalate concerns to clinical staff

Additional Responsibilities

• Maintain all required annual trainings and background clearances

Required Qualifications

• High School Diploma or GED

• Minimum 1 year of Program Assistant or administrative experience , preferably in a healthcare or behavioral health setting

• Strong organizational, time-management, and multitasking skills

• Excellent verbal and written communication skills

• Ability to work effectively with culturally diverse populations

• Compassionate, professional demeanor when working with individuals experiencing mental health or substance-related challenges

Additional Requirements

• Successful completion of annual background checks

Why You’ll Love This Role

This position offers a meaningful entry point into behavioral health , exposure to multidisciplinary care teams, and long-term growth potential within a respected organization. If you’re passionate about helping others, thrive in a fast-paced environment, and value flexibility with purpose—this role is for you.

Apply today and become part of a team that truly makes a difference.

Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories.

Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process