Commercial Cleaner Lead

Job Description

Job Description

Job Summary

As a CBRE, Government & Defense Services Commercial Cleaning Lead, you are responsible for overseeing the work activities of cleaners within the site. You will supervise the staff responsible for ensuring a clean, orderly, and safe environment for employees and clients.

Primary Job Functions

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks and cross-train staff.
• Schedule daily staff meetings and required in-service training sessions.
• Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always.
• Coordinate and liaise with clients and employees. Handle complaints and feedback.
• Inform the team of requests and confirm completion. Inspect work done by cleaners and submit daily cleanliness reports.
• Initiate regular training on procedures for the use of chemical cleaners.
• Ensure standardized cleaning process meets company standards.
• Provide daily cleaning support to private areas of the building designated as needed.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE-GDS values.

Education, Experience and Certification

• High School Diploma or equivalent education
• 5 years prior shift manager or supervisory experience

Working Conditions

• Occasional exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc.

Knowledge, Skills, and Abilities

• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Knowledge of Microsoft Office products.
• Excellent organizational skills with a master-level inquisitive mindset

Disclaimer

CBRE Government and Defense is thrilled at the opportunity for you to apply to one of our roles. The minimum pay rate for this position is $20.00. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

This description is not intended to be an “all inclusive” list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. The requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.