Office Manager (Orlando)

Company Description

FYZICAL is a medical and science-driven therapy and fitness organization specializing in physical therapy and medically-based fitness solutions. Founded in collaboration with medical experts, physiologists, licensed therapists, and business specialists, FYZICAL offers innovative approaches to healthy living. The organization is dedicated to helping individuals achieve optimal health, expand their physical capabilities, and enhance overall well-being. At FYZICAL, our mission is to empower individuals to feel younger, healthier, and more revitalized.

Role Description

We are seeking a highly organized and motivated Office Manager to oversee daily operations and ensure the smooth functioning of our office in MetroWest, Orlando, FL. This is a full-time, on-site role. Responsibilities include managing administrative tasks, maintaining office equipment and supplies, coordinating schedules, providing exceptional customer service, and supporting staff and clients to create an efficient and welcoming environment.

The Office Manager is responsible for driving clinic operations, maximizing revenue, and ensuring an exceptional patient experience. This is a leadership role overseeing front-end performance, insurance and billing accuracy, scheduling optimization, and staff accountability.

Key Objectives:

· Maintain full schedule utilization with minimal open slots

· Ensure accurate insurance verification and financial transparency

· Increase collections at time of service

· Reduce billing errors and delays

· Deliver excellent patient experience and retention

· Develop a team that operates independently using structured decision-making

Qualifications

• Strong Communication skills and organizational skills with the ability to maintain clear and professional interactions with staff, clients, and vendors
• Proficiency in Administrative Assistance and Office Administration, including scheduling, record keeping, and organizational management
• Excellent Customer Service skills with a focus on creating a positive client experience
• Ability to multitask, prioritize duties, and work independently
• Proficiency with computer software such as Microsoft Office and scheduling tools
• Previous management or similar office leadership experience is a plus

· 2+ years experience in medical office management or senior front desk role

· Strong knowledge of insurance verification, copays, deductibles, and authorizations

· Familiarity with medical billing workflows

Compensation:

$22 – $28/hour (based on experience) + performance-based bonus opportunities

How to Apply

Submit your resume along with a brief example of how you improved operations or efficiency in a previous role.