Pharmacy Service Associate
- Answer Inbound calls to the Pharmacy
- Communicate with Patients regarding their medication orders, including verifying order status
- Respond to requests and communicate with Center staff regarding patient medication orders
- Assists with stocking and inventory tasks
- Place medication refill order in computerized system at patient request
- Submit request for special orders as needed
- Track medication packages in various vendor systems such as UPS
- Research order status and delivery at patient or center request
- Inactivate patient accounts in computerized system
- Process patient address changes, ensuring accurate address information
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