IV Intake Clerk

Position Overview

Coordinate patient referrals in transition to home care services and provide assistance with the collection of pertinent medical and pharmaceutical data related to the administration of intravenous therapies in the home.

Reporting Relationship

IV Intake Department Manager

Position Requirements:

· High School Diploma or equivalent.

· Minimum of one-year experience in oral and infusion pharmacy desired,

· Excellent organizational and interpersonal skills.

· Basic knowledge or familiarity in medical terminology and diagnostic codes.

· Basic knowledge or familiarity with insurance verification, healthcare benefits assessment and paperwork.

· Bilingual is a must.

Duties and Requirements

1. Assists in the coordination of patient care with ancillary personnel.

2. Present a positive professional image and promote the company in all work situations.

3. Develops a good working relationship with employees, patients, families, physicians, nurses, and other referral sources.

4. Correlates referral information on new patients in order to streamline communication of data related to the plan of care, administration of home therapies.

5. Obtains authorization for services as needed for payors.

6. Gather pertinent clinical information in and disseminate to clinical staff, enter all information necessary in the computer to produce a complete patient record.

7. Obtains weekly clinical reports and obtains authorization extensions as necessary.

8. Participates in the daily huddles (morning and evening) with pharmacy staff, including the pharmacist.

9. Participates in the coordination of deliveries to the patient’s home to ensure they are cared for in an efficient and convenient manner.

10. The referral of patients to a home health agency, etc. as necessary

11. Participate in departmental PI/QI activities as necessary.

12. Ensure compliance with the organization's Code of Conduct and all applicable laws, including HIPAA regulations for the protection of sensitive information.

13. Perform any additional duties as assigned to meet the needs of the department and organization.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:

1. The employee is regularly required to stand, walk, and sit, as well as talk and hear.
2. The employee is required to use their hands to operate vehicles and office equipment.
3. The employee must occasionally lift and/or move up to 30 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.