Director, Lab Operations

Job Description

Job Description

Join the world's greatest dialysis company, and over the next decade, they're poised to build the greatest healthcare community the world has ever seen. When you join the healthcare community here, you're joining a winning team. Through their commitment to training, growth and quality, they consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Onsite

Monday-Friday

Reports to the VP Lab Operations

Lab Structure & Current State

· The lab processes 100,000 tests/day in the core lab (~60M/year)

· Staff: 200+ employees across clinical and non-clinical functions

Leadership: Two Lab Directors, each managing 2–5 direct reports

More than just pay, their Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

Bachelor's degree in medical technology or related sciences required. Master's degree is preferred

Minimum 8yrs of laboratory management experience of similar high complexity and volume of testing required

Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required

CERTIFICATES, LICENSES, AND REGISTRATIONS

Medical Technologist registry (ASCP, NCA, AAB or equivalent) required

Florida supervisory license preferred

• Prioritize people leadership and day-to-day operational oversight; Emphasize succession planning and future bench strength at the leadership level Separate technical functions from broader administrative and non-core responsibilities

Preferred or Nice-to-have Skills

• Experience implementing new programs or products in a clinical lab setting

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards based on stellar individual and team contributions.

• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What are the 3-4 non-negotiable requirements of this position?

· Demonstrated success leading large teams in high-volume lab environments.

· Experience managing technical or platform transitions, ideally across multiple sites.

· Proven ability to oversee lab operations in compliance with CAP, federal, and state clinical lab regulations.

· Strong track record of developing leaders, building bench strength, and upleveling team capability.

· Effective communicator who builds trust, morale, and team engagement across diverse teams.

· Sets clear performance standards and drives accountability through influence and collaboration.

· Champions a culture of belonging and continuous development; mentors emerging talent.

· Helpful but not required: Experience implementing new programs or products in a clinical lab setting.

· Bachelor's degree in medical technology or related sciences required.

Skills and Certifications [note: bold skills and certification are required]
FL Supervisory license
Medical Technologist registry (ASCP, NCA, AAB or equivalent) required
8 years Lab Directorship Exp in High complexity Lab environment
Prefer Master's degree

Client offers preventive dental/medical care services to its members.

Annual pay increases in October.

Reimbursement for continuing education/training.

Generous benefits package.