Client Success Manager
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Company: Hive Luxury Smart Home Automation At Hive, we design and install high-end smart home systems that push the boundaries of comfort, style, and technology. But none of that happens without a solid plan, and thats where you come in. Were on the hunt for a Customer Success Manager whos part strategist, part organizer, part problem-solver, and 100% committed to making things run smoothly behind the scenes. In this role, youll be the central force that keeps our pre-production process flowing. Youll welcome new clients, keep teams aligned, manage schedules, track materials, and make sure no detail slips through the cracks. Youll be in the middle of everything, working with some of the smartest, most passionate people in the industry. Its fast-paced, high-impact, and deeply rewarding work. And at Hive, youre not just checking boxes, youre helping bring incredible spaces to life and delivering the kind of client experience that sets us apart. What You'll Be Doing:
- Kick off projects in style by leading client welcome calls and setting a positive, clear tone from day one.
- Run the pre-production show by coordinating internal meetings, site visits, schedules, and calendars to keep everyone on the same page.
- Keep communication sharp by documenting meeting notes, assigning action items, and making sure follow-ups dont fall through the cracks.
- Track changes like a pro by monitoring updates, change orders, and issues.
- Support your PM like a champ by organizing their daily schedule and helping prioritize what matters most.
- Stay ahead of delays by confirming materials and equipment are ordered and delivered on time, and flagging issues early.
- Keep financials aligned by reviewing the Sales Order Summary Report daily and coordinating with accounting to ensure the schedule reflects current payment and job status.
- A sharp mind for organization, with the ability to manage shifting priorities like a pro
- Excellent communication skills: written, verbal, and everything in between
- A team-first attitude and the confidence to lead when needed
- Tech-savviness and comfort with project management tools and software
- A natural curiosity and proactive energy, you're always looking for whats next
Recommended Jobs
CALL CENTER SERVICES REPRESENTATIVE OPS - 60904020
Requisition No: 857170 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60904020 Pay Plan: Temp Position Number: 60904020 Salary: $17.01 an hour …
Support Clerk - Medicare/Medicaid
Program Overview Performs data analysis, investigation, and medical review to detect, prevent, deter, reduce, and make referrals to recover fraud, waste, and abuse in Medicare and Medicaid program…
Business Development Representative
Job Description Job Description Since 1933 Heath Consultants Incorporated is the leading provider of services and equipment to the natural gas and utility industry. Heath develops and manufacture…
Veterinarian
Join Our Collaborative & Compassionate Team at Town & Country Animal Hospital in Ocala, FL ! Are you a passionate veterinarian looking to join a thriving, supportive, and well-equipped practice?…
Maintenance Technician II
Start your path to a fulfilling career – join St. Mark Village and become a member of our award-winning community! Apply today and receive a response within 48 hours! Why choose St. Mark Vill…
Family Law Litigation Attorney
A law firm in Bradenton, Florida, seeks a Florida-licensed attorney with a minimum of 3 years of family law litigation experience. The associate will independently manage a caseload involving divorce…
Neurology Medical Monitor (Project-Based) - Remote
Job Description Job Description Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-fo…
CAREGIVER CNA/HHA
Job Description Job Description Calling All Passionate & Professional Caregivers CNA/HHA in Sarasota - Your Dream Job Starts HERE! Join RIGHT ACCORD Homecare - Where Excellence Begins With YOU!…
Experience Orlando: Adventure Awaits for PTs!
Physical Therapist job in Orlando, FL Hey there! Ready for an adventure? Picture yourself as a Physical Therapist in sunny Orlando! You’ll be swapping your scrubs for Mickey Mouse ears on your days o…