Scheduler - 210/Southside

Job Description

Job Description

Cancer Specialists of North Florida is recruiting for an experienced Scheduler for our busy St Johns and Southside Offices . Travel will be required for this position between these clinic locations . The Scheduler Float will work at our St. John's location three days weekly and float to the Southside location the other two days . The Scheduler is responsible for scheduling patient appointments and tests in an efficient and timely manner. This position answers and directs incoming phone calls, handles new patient referrals, collects out-of-pocket visit fees, and obtains and enters all authorization and correspondence pertaining to referrals into appropriate computer systems and patient charts. In addition to these tasks, the Scheduler also maintains the primary office scheduling book for all physicians, meetings, rounding, and call coverage. Essential duties and responsibilities include the following:

• Answers and directs all incoming calls to appropriate personnel based on the caller’s needs; obtains and communicates messages in an accurate and timely manner

• Schedules new patients and return appointments in computer system; cancels or reschedules appointments; notifies personnel of changes when necessary
• Obtains and enters all authorization and correspondence relating to referrals in patient charts and computers
• Schedules all outpatient appointments and/or testing; schedules hospital admissions upon request
• Obtains all necessary pre-certifications as required
• Handles all new patient referrals; gathers new patient information and assigns account numbers
• Collects co-pays, deductibles, and other out-of-pocket fees at time of visit
• Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding, and call coverage
• Provides patients with accurate and legible appointment cards
• Documents “no shows” in patient charts for missed visits; follows up with patients to reschedule any missed appointments
• Arranges for patient financial counseling as needed
• Prepares correspondence, memos, or any other forms as requested by supervisor
• Covers other front office functions as needed
• All other duties as assigned

Full-time position, Monday thru Friday

Location Address: 300 St. Elizabeth Way, Suite 230, St John's, FL 32259, and 7015 A C Skinner Pkwy, Suite 1, Jacksonville, FL 32256

Education and Experience:

• High school diploma or equivalent

• Minimum of one year of office experience, preferably in a medical office setting

Compensation and Benefits:

• Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”