Part Time - Referral Coordinator - Mon to Fri - 12:30pm to 4:30pm

Location: Orion Building -6630 Orion Drive Fort Myers FL 33912

Department: LPG Referral

Work Type: Part Time

Shift: Shift 1/12:30:00 PM to 4:30:00 PM

Minimum to Midpoint Pay Rate: $20.50 - $24.09 / hour

Summary

📌 Now Hiring: Part-Time Medical Referrals Specialist

Hybrid Opportunity After 90 Days | Lee Health

Are you experienced in medical referrals and insurance authorization workflows? Looking for a part-time role with the opportunity to work remotely? Join Lee Health and become part of a trusted healthcare organization dedicated to exceptional patient care.

We are seeking a knowledgeable and detail-oriented Medical Referrals Specialist to support our growing team.

📍 Location (First 90 Days On-Site Training)

Orion Building
6630 Orion Drive
Fort Myers, FL 33912

After successful completion of 90 days on-site training, this role may transition to a remote/hybrid schedule.

🕒 Schedule

Monday Friday
12:30 PM 4:30 PM
(Part-Time)

💼 Position Overview

In this role, you will play a vital part in ensuring patients receive timely access to specialty care by managing referral and authorization processes.

Key Responsibilities Include:

• Processing and coordinating medical referrals

• Verifying insurance coverage and authorization requirements

• Communicating with providers, payers, and patients

• Managing referral documentation and tracking systems

• Ensuring compliance with payer and regulatory guidelines

• Resolving referral-related issues efficiently

💰 Compensation

• External Starting Rate: $20.50/hour

🎯 Preferred Qualifications

• Previous experience in medical referrals, authorizations, or insurance workflows

• Strong understanding of payer requirements

• Excellent organizational and communication skills

• EMR/EHR system experience preferred

• Ability to work independently and meet deadlines

💙 Why Join Lee Health?

Lee Health offers a competitive and comprehensive benefits package, including:

Medical, Dental & Vision Insurance
Retirement & Pension Plans
Paid Time Off & Holidays
Tuition Reimbursement
Career Growth Opportunities
Wellness Programs & Employee Support Resources

Take the next step in your healthcare career with a respected organization that values your expertise.
Apply today and grow with Lee Health!

Facilitates referrals by processing internal, outgoing, and incoming referral entries. The Referral Coordinator will be responsible for working assigned incoming and outgoing referral work queues, schedule patients, attach referral to patient appointments, obtain authorizations, proactively look into assigned department schedule and verify all authorizations have been done. Will also be responsible for maintaining communication/relationship with the assigned practice. Processes more than 50 referrals per day for completeness, and disseminating the referral appropriately to the correct work queues is the start of the scheduling process.

Requirements

Education: High School diploma or GED equivalent required. Post high school training or college preferred.

Experience: Minimum of 1 years experience in customer service and scheduling. 6 months of Epic experience preferred.

Certification: N/A

License: N/A

Other: This job requires you to have a working knowledge of referrals and InBasket, so that you can communicate to the offices and physicians about the referrals. One must possess extensive knowledge Epic scheduling to maneuver efficiently and attach the referral to the appointment, which assists the scheduler in providing quick and accurate service for our patients. This position takes multi-tasking to a new level, and requires one to be flexible, as the job duties change quickly. Communication and fostering a team environment are an essential component of this job. We work in cubicles, so one must feel comfortable working in a confined space. One must maintain all of those proficiencies and will continue to achieve exceptional quality scores/error rate. In addition, this person must be crossed trained in all service lines of the department.

Medical terminology knowledge is a must. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Expert understanding of insurance and authorization process. Ability to trains all levels of referral coordinators for all assigned specialties. Being bilingual is helpful.

US:FL:Fort Myers