Market Support Analyst- Stock Loan Ops

Bank of America Corporation
Jacksonville, FL

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Description:

We are looking for an enthusiastic, self-motivated candidate to join us as a Markets Support Analyst in the US Securities Lending Middle Office and Operations team. The team offers support to the Stock Loan, Corporate Bonds and Equity Financing trading desks.

Forefront of resolving daily risk items with limited direction. Prioritization, reporting and collateralization of high value exposures and settlement exceptions. Additional responsibilities include but are not limited to, processing recall requests, inputting wires, processing journals, reviewing and resolving reconciliation breaks.


Responsibilities:

  • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
  • Ensures transactions are completed in an accurate and timely manner
  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Identifies and flags potential risks in a timely manner

Required Qualifications:

  • Bachelors Degree or equivalent operational/finance experience.
  • Works independently with limited direction on process improvements.
  • Advanced understanding of in-house system capabilities and external market factors required to adapt to ongoing business/regulatory demands.
  • Ability to think of new, innovative ways of supporting the business to meet reduced expenses.
  • This is a dynamic area to work in and requires the successful candidate to be able to deal with ever-changing business demands and priorities.

Desired Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

  • Collaboration
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Active Listening
  • Adaptability
  • Business Acumen
  • Client Management
  • Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week:

40
Posted 2025-10-15

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