System Director Practice Operations-Lee Physician's Group - (Primary Care)

Location: Medical Plaza One -9800 S Healthpark Drive Fort Myers FL 33908

Department: Lee Physician Group Admin

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate: $127,795.20 - 172,557 Annually

**Hiring Incentives Available - Sign-on Incentive & Relocation Assistance (must reside greater than 50 miles away)**

Join us at Lee Health as a System Director and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. This role will have oversight of Multiple Physician practice locations and work in conjunction with the Medical Director.

Southwest Florida offers a unique blend of natural beauty, a warm climate, and a relaxed lifestyle that appeals to many people. Beyond the natural attractions, the region offers a rich cultural scene with festivals, dining, and arts events, all wrapped up in a laid-back, friendly atmosphere that fosters a great quality of life.

Why is Lee Health for YOU?

• Affordable insurance benefits with family coverage
• 403(b) Retirement Plan with up to 5% match
• Free onsite Employee Health services
• Generous Paid Time Off
• Employee Assistance Program
• Onsite child day care centers
• Education assistance and PSLF eligible
• Market competitive rates
• Collaborative Team
• Community Focused Reputation
• Supplemental benefits (pet insurance, legal insurance, etc)

Summary

This position manages the patient experience at assigned departments within a division. Responsible for overall functioning of practices including management of ambulatory office managers, patient schedule management, financial performance, patient, provider and staff satisfaction and billing compliance. Develops and fosters collegial relationships with employed physicians and staff. Creates operational plans, budgets and tactics for practices in the assigned division. As part of the senior Lee Physician Group (LPG) and/or Outpatient leadership team, participates in developing strategies for successful operations and growth. Performs all duties in a manner which promotes team concept and reflects the mission and values of Lee Health.

Requirements

Education:Bachelors in healthcare, business administration or related field required or commensurate education and experience. MHA/MBA preferred.

Experience:Minimum of ten years of progressive practice management experience within a health care system required. Knowledge of ambulatory care; background in clinic procedures including schedule management.

Certification:Certification as a Medical Practice Executive (CMPE) strongly desired. Ambulatory Care Nurse Certification preferred.

License:N/A

Other:Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical record, patient flow, billing and referrals and authorizations. Computer proficiency including knowledge of Microsoft Office software and in-depth knowledge of electronic medical record and billing software applications. Excellent written and oral communication skills necessary. Must have superb interpersonal skills and be able to handle difficult conversations effectively. Demonstrate ability to listen well and gain consensus. Experience in planning and execution. Knowledge of negotiations and change management. Must have excellent critical thinking and problem-solving skills. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and procedures. Strong budget, financial and statistical analysis skills and ability to interpret information to staff and providers. Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization.

US:FL:Fort Myers