Director of Training & Development

Director of Training & Development

Position Summary:

The Director of Training & Development for Palm Health Resources will be responsible for designing, implementing, and overseeing comprehensive training programs that enhance employee skills, promote career development, and support the organizations strategic goals. This role requires a strong leader with a deep understanding of adult learning principles, instructional design, and organizational development. The ideal candidate will ensure that all training initiatives align with business objectives, foster a culture of continuous learning, and drive overall organizational performance.

Key Responsibilities:

1. Strategic Planning & Leadership

• Develop and implement a company-wide training and development strategy aligned with organizational goals.
• Identify learning needs through assessments, feedback, and collaboration with leadership.
• Set measurable objectives and track the effectiveness of training programs.
• Sit in on candidate interviews

1. Program Design & Delivery

• Oversee, update and continuous implementation of innovative training materials using various formats (e.g., Updating Trainual, In-person, e-learning, workshops).
• Create Training Schedule for New Hires
• Ensure content aligns with best practices in adult learning and is accessible to diverse audiences.
• Partner with subject matter experts to deliver targeted training.

1. Leadership Development

• Design and implement leadership development programs to build a pipeline of future leaders.
• Provide continuous coaching and mentoring to recruiters.

1. Performance Management

• Support the development and implementation of performance appraisal systems.
• Align training initiatives with employee performance goals and career development plans.

1. Team Management

• Report out to CEO & Sales Ops Mgr on recruiters performance on a weekly basis
• Sit in on 1:1s with Sales Ops Mgr
• Allocate resources effectively to ensure the successful execution of programs.

1. Budget Management

• Develop and manage the training and development budget.
• Evaluate the cost-effectiveness of training programs and recommend improvements.

1. Compliance & Reporting

• Ensure compliance with industry standards, regulations, and company policies.
• Provide regular reports to senior management on training outcomes and ROI.

Key Competencies:

• Strategic thinking and problem-solving
• Strong interpersonal and collaboration skills
• Innovation and creativity in program design
• Adaptability to changing business needs
• Proficiency in leveraging technology for training