Agency Administrative Assistant

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Florida Family Insurance is seeking an Agency & Administration Assistant to join our team in Jacksonville, Florida. This position is hybrid.

Job Summary:

The Agency & Administration Assistant role serves as support for the agency services functions of the Sales and Marketing department while also supporting the administrative and human resources needs of Florida Family Insurance. Primary responsibilities will include agency administration, reporting, and support of employee onboarding and corporate communication activities. Candidates must be extremely organized, proactive, and detail-oriented.

Basic Responsibilities:

• Support all agency administration and licensing compliance activities
• Serve as primary point-person for incoming agency service inquiries via the email inbox and phone
• Process and document all required materials related to agency appointments, terminations, mergers and acquisitions while ensuring alignment with company's strategic goals
• Support employee outreach activities and corporate culture activation including creation of onboarding kits, birthday and anniversary emails, special events, etc.
• Maintains office supply inventory and coordinates ordering with Human Resources Manager
• Maintains key departmental files and documents
• Process invoices, reconcile marketing budget, and assist with various administrative responsibilities
• Assist with meeting planning, agenda preparation, and meal coordination
• Strong writing, proofreading, and communication skills
• Well-defined time management, organization and planning skills
• Articulate and professional with strong listening and phone skills
• A positive, collaborative attitude and strong interpersonal skills
• Proficiency in Microsoft Office suite
• Special projects and other duties as assigned

Education/Experience/Licensing Requirements:

• Minimum 2 years related experience.
• Bachelor's degree preferred.
• Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint)

About Us:

We at Florida Family Insurance are property insurers specializing in providing homeowners, condominium, rental property and flood insurance in the state of Florida. We are one of a select group of Florida insurers that holds a B++ (Good) Financial Strength Rating from AM Best Company. We also have an A, Exceptional rating from Demotech, Inc. We are among the highest financially rated Florida homeowner's insurance companies.

Florida Family's mission is to provide outstanding customer service while maintaining a strong financial foundation to meet our policyholders' needs for years to come.

Working at Florida Family Insurance:

Everyone works together to build a company of which we are extremely proud. Our superior financial strength, solid reputation, integrity, passionate employees, professionalism, and teamwork enable us to attract and retain an outstanding team of employees. We recognize the quality of our talent is one of the driving factors behind our success.

Florida Family Insurance offers a competitive pay and benefits package which includes:

· Medical

· Dental

· Life Insurance

· Short Term Disability

· Long Term Disability

· Flexible Spending Accounts

· Health Savings Accounts

· Accident & Critical Illness Plans

· Identity Theft Protection

· Paid Holidays

· Paid Leave Time

· 401(k)

Helping our employees achieve their own success in their careers is important to us. You will work alongside some of the brightest professionals in the industry and benefit from the knowledge and strengths of everyone on your team.

EOE/M/F/D/V

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person