General Manager/Unit Manager

Job Description

Job Description

JOB RESPONSIBILITIES:

• In depth knowledge of all functions and duties of restaurant employees and related departments as necessary.
• Supervise daily shift operations, open and close restaurant shifts and ensure completion of assigned shift checklist and other duties.
• Meet and greet guests and set an exemplary example of guest service.
• Assist team members on the floor with guests during meal periods and high demand times.
• Program daily menu specials and changes in the point of sale system.
• Propose and assist with developing promotions and new initiatives, not limited to beverage, marketing, food, sales incentives, cultural activities, etc.
• Run, analyze, compile, and interpret restaurant reports not limited to beverage, food, marketing, sales, personnel, etc.
• Be fully in charge of selection, hiring, managing, retaining, and training staff (in conjunction with HR).
• Control all elements that determine profit and loss.
• Maintain, process, and accurately submit all records of payroll and attendance.
• Responsible for all major direct and indirect operating expenses and purchases.
• Set margins, budget, and manage the business against projections.
• Ensure staff and management understand as well as adheres to local, state and Federal laws.
• Monitor alcohol beverage service and food handler in compliance with local laws.
• Assist with the handling and service of all bookings of restaurant parties, events, catering, functions, off-site events, etc.
• Assist and follow through for all guest conflicts and resolutions.
• Conduct pre-meal briefings (line-ups) to educate restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Purchase appropriate supplies and manage inventories according to budget and operating needs.

QUALIFICATIONS:

• Minimum 2 to 5 years as a manager in a full service restaurant
• Track record of success in previous positions demonstrating upward career tracking
• Strong communication skills
• Customer Service focused and oriented
• Financial skills with P&L and inventory management experience
• Must be dependable, reliable and motivated. With an outgoing personality and the ability to develop relationships and assist in leading others
• Able to work ten hour-plus shifts, with extensive standing/walking
• Previous Italian restaurant management experience a plus !

BENEFITS:

• Medical, Dental, Vision benefit options
• Potential Bonus
• Performance reviews
• Free Meals for Managers
• Paid Vacation
• Life Insurance

CORE VALUES:

G uest Focus

R eliable

A ttentive

S ervice with the smile

P assionate

A lways have fun

If those above sound like your values, we are thrilled to hear from you!