MOTORIST SERVICES SPECIALIST - 76003452

Requisition No: 857626 

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST - 76003452

 Pay Plan: Career Service

Position Number: 76003452 

Salary: $34,760.04 Annually 

Posting Closing Date: 08/06/2025 

Total Compensation Estimator

Division of Motorist Services

Bureau of Records

*Career Service*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Bryan Hall, (850) 617-2615

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities
Thispositionisin theBureauof Records and works daily with driver records. Theincumbent is responsible for reviewingthe transcripts of driver historyandnegative filmphotographs. Thisposition will examine driver licenses and identification card applications for complete and accurate driving records and exercise independent judgment in determining whenit isappropriateto combine, separate or correct driverrecords. Theincumbent will utilize apersonal computer to research and review source documents to determine if the data is sufficient and accurate before data entry. This position corresponds with drivers regarding errors and discrepancies when licenses and identification cards are considered ineligible because of open dates requiring reinstatement.

Knowledge, Skills, and Abilities

• Knowledge of rules, regulations and policiesand how to interpret and apply them. Knowledge of basic filing practices.
• Knowledge of basic mathematics.
• Knowledge of Microsoft Office applications, including Word and Excel. Ability to read and comprehend materials.
• Ability to follow written andoralinstructions.
• Ability to operate office equipment (personal computer, microfiche viewer, copier and multi­ line telephone).
• Ability to research and review data andinformation for accuracy and completion.
• Ability to perform data entry usingelectronic spreadsheets and databases. Knowledge of customer service practices and techniques.
• Ability to maintain and protect confidential information.
• Skill in writing and reviewing general correspondence such as letters, memos and reports.

Preferred Qualifications
Preference will be given to candidates with the following:

• Working with Microsoft Word andExcel.
• Providing clerical support or customer service.
• Composing correspondence,memos and/or form letters. Reviewing and verifying information foraccuracy.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.